South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

I get it every month fake bill since one year.i rarely go one in 2 times a year for 10-20 days.but I got all month fake bills. How can I use electricity without going there.CA[protected]

Hai
Sir my name is mithlesh kr sharma sir hamre ghar par abhi tak mitar nhi lagaya gya hi ham bhot pryas kar chuke yha tak ki hamre jo adhikari hi unse maine is chij ko karne ke lie bola par abhi tak koi soultion nhi mila sir aur o bina mitter ke hi bijli ka bil de dete hi please solve that sir

Respected sir/madam,
I want to say that I live in mithapur dopulwa Azad lane keshri plastic gali Patna, Bihar. There is a 33000 volts wire over my house but no electric was supply with in 3years in that wire. All people take complaint to removed this wire because is very dangerous o[censored]s but no action of complain.

So, I requesting to removed this 33kv wire from my colony. which is very helpful for all the families.

Dear sir,
I am Syed Shamshadur Rahman Id[protected]
RAAH Homa Ashyana, opp. Rahman manzil Alinagar English near union bank surajgarha lakhisarai
ex- parmukh late S. Mojibur rahman
electric meter stolen from outside of the main gate in the month of jan2022 and same reported to police station and application given to electricity boar Surajgarha . i have file three 4 time online complaint to reinstall the meter but yet no response. although i am paying the electric bill regularly through online. kindly do the needful and necessary action

Respected sir/madam,
I am want to say that I live in Paithani Nathuput, P.s - Beur, Patna, Bihar. There is many electric pole and transformer installed in my village but there is no electricity. All people take electricity from one electric pole which is nearly installed at 500m from my house and electric pole have only hot wire not cold .
So, I requested to complete wiring of transformer and electric pole which is very helpful for all the villagers.

Person on the customer care line is not giving proper answer. Pressing fake aligation of misbehaving to bullying to cut the phone. When i said as a consumer I am paying for the power I should get the assurance of the comfort. The person said to return the meter and to cut the connection. There million people like you you are not someone special who is paying. No proper answer for the power cut yet. I have the audio recording of the rude and misbehaves act he doing on call. And yes half the is having electricity and half the are is suffering from power as you can see in the video attached with this complaint. Person on the phone gives the explanation on not taking the power bill charges while the the power is delayed but they do not realise that the company takes extra bill charges as compound interest if the power bill is delayed.

Mujhe bola gya tha aaj mera meter lg jaayega or Aaj fir meter nhi lga h kitne years may meter installation ho jaata h utna din k baad he puchne jaayege mujhe bta dijiye. pehle se 2mail kr chuka hu but ek v mail ka response nhi mila h or na he koi action liya gya h iske regarding

18august ko mai sbpdcl office gya tha unhone bola tha 18 ko meter lg jaayega jb nhi lga tb Mai pucchne gya tb mam ne bola 20ko lagega or Aaj nhi laga h

Myself Deepak Kumar, consumer number[protected] with mobile number [protected].i have recharged with same details as this mobile number registered in the bill but ammount not credited in the bill balance ammount. details are as below.(Kindly refer attached )

100rs/50rs/300rs/100 - on 17/19/20 august (total ammount 550rs)
Kindly credit the ammount.if not then kindly give the details where the money gone.
Prepaid electricity is introduced but there are lots of improvement required before enforcing it

Maine 22june ko new connection k liye apply Kiya tha sab verify ho chuka h but av tk meter nhi laga h jb puchne jaata hu tb kav bola jaata h ki kl lagega kav bolte h parsoo lagega or kav bolte h meter he khtam ho gya h my application number is [protected]

Consumer no:[protected]
Date:12/08/22
I recharged my smart meter online with rs 1000 but it did not update on smart meter although the amount was deducted from my bank account. So I Again recharged with rs. 500 this time the smart meter updated but my previous recharge of rs.1000 recharge is not shown. Kindly resolve this issue fast.

Hi,
This is a resident of Durga Bari Colony, Haridas Chatterjee Lane, Gaya-823001, Bihar. South Bihar Power Distribution Company limited is supposed to be the source of electricity here, however, they don't do there work properly at all. The complaint section of their main portal doesn't work. It's unable to fetch the CA Number even when we put the correct one. This is why we are unable to file any complaint related to power distribution. Please fix this ASAP since the list of phone numbers which you have provided on the portal are not responding. I am a citizen of this country and I have a right to getting proper electricity distribution and I am not getting this irrespective of me paying the electricity bill and that too on time. There is the worst power distribution at Durga Bari Colony, Haridas Chatterjee Lane, Gaya-823001. Me as a working professional I need to work for 15 hours in a day and I am not able to get proper sleep due to multiple and excessive power outages at my place. Every time, there are multiple issues like cable damage/blown, MCB failure, less capacity holding transformer, etc. It has been a high time now. Customer care executives either don't pick up the calls or they say we have sent the line man. I don't understand what do they do, since it's a 3rd consecutive day that there's a power outage at my place and that too with the same cable issue or low weightage transformer, etc. How are we supposed to live? This is one of the basic amenities which we should receive. Please take care of this, fix the issue with a permanent fix by putting a high weightage and high capacity held transformer or whatever good means possible at the earliest. How are we supposed to live in a continuous developing town like Gaya with 45°- 47° C temperature without electricity?? We are just sitting and hoping to get back the electricity for the whole night and don't sleep at all. The JE doesn't pick up the call or tells we are busy with other works. What does other work mean when people here are going through hell. All the power backups have failed. How do we do our job? Should we just resign or what? This is really a high time now. Please fix the electricity issue of this place with a permanent fix. It's every month that we go through all these issues. The whole summer is the worst here.

Hi Team,

My consumer ID is[protected]. On 14th July my meter was upgraded to prepaid meter. On 06-08-22 amount of 277. 14 rupee was due and it increased suddenly to 493. 24 rupees on 07-08-22 just in one day.
I have only 4 rooms and few electric equipment which can not consume electricity of 223 rupee in one day.
I went to nearby office at Jehanabad as well. The staff of SBPDCL were also surprised and shocked with no explanation. They simply said we also do not know how this happened and we do not have any idea to rectify it and We can understand it's some technical fault but we don't have the remedy.

Please refer attached screenshots for your reference.
I always pay bills on time.
Please help and take the required action ASAP.

consumer ID is[protected].
Mobile number :[protected]

Best Regards,
Rajnish Kumar

Sir,
Distubutor ne pareshan karke rakha hai hamesha 1 week mai 3 sai 4 din raat bhar line cut rakhta or call kro to bolta breakdown hai khabhi bolta 10 min de rhe hai khabhi fuse ka bahana krta hai ye aise 2 month sai chala a... rha hai or transfferma ke liye sblog complint ve kiye or paise v diye hai pr abhi tk change nhi hua 3 saal hogaya pr koi sunta hi nhi hai so plz kuch kijiye

Hello sir/madam I share a secret of electricity thief who has close the meter from long time and take its benefits. Its red indicator is never blinking, you also check it by Visiting.

CA number[protected]
Customer name Gaytri Devi
Whose address is Gadh par New area besides the Suruchi mobiles shop, Nawada, 805110 Bihar.
I Know this fraudulent activity when I take the reading meter in this Area, I found that meter is not working in proper condition(red indicator not blinking) and generated bills is also low. You have only one day in your hand because in this Area smart meters is going to be installed.
So, please don't reveal my secret and personal information as I am work as Samaritan for you.
Warm regards

XYZ

I was transact 200 rupees on my smart meter app..
But it don't show in that app..
Here is the payment reference no[protected]

Please kindly resolve my issue asap

I have 2 (two) electric connections in my own house. (i) CA No.[protected]Domestic) & (ii) CA No.[protected] Non-Domestic/ Commercial). Smart meters of both the connections were replaced with pre-paid meters on 07.07.2022 by the Electric Department. I received a message on my registered mobile no. on 24.07.2022 to recharge both the meters. Accordingly I recharged online both the meters. I viewed in Bihar Bijli Smart Meter App. on 26.07.2022, that units consumed in my domestic use reflects in non - domestic connection[protected] and the charges o[censored]nits consumed (calculating on the basis of non-domestic rate ) were debited from my balance recharge amount resulting me a heavy financial loss. Also units consumed in my non- domestic use reflects in my domestic connection[protected]. I, therefore, request that an early action may be taken to sort out the problem, and excess deducting amout untill its resolve may be credit to my balance recharge amount.

CA No[protected]

Dear Sir,
The mob. no which is mentioned in my electricity bill record is wrong. Plz change it. CA no.[[protected]]. Previous mob no entered is- [[protected]].
New mob. No is [[protected]]. So plz change it as soon as possible. For this I'll be ever grateful to you
Thanx.
Name: Arun kumar
Address: Asha Sadan, Jawahar Park
Warisaliganj, Nawada- 805130
Consumer No.[[protected]]

Badi dargah section of Bihar Sharif SBPDCL is one of the worst power supply section, They charges like Urban but provides services worst than a village. Long Duration power cut or outage sometimes more than 4-5 hours, Low voltage power supply, and they become master in cutting power during worst hot day(Summer season) during raining (Rainy Season) and in wind season etc. Mohalla next to my house comes in Ramchandrapur section and they are so good in providing good service . Mine power connection comes in badi dargah section and all the time i as a audience witness the good power supply in mohalla next to my house. Why Badi dargah section is providing so bad power supply? why people like us will suffer from low voltage problems to long duration power cuts, even paying same as others are paying. It's a request to SBPDCL kindly work on Bihar Sharif, Badi dargah power section.