South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

South bihar power distribution company [sbpdcl] — amount deducted from bank but payment failed at sbpdcl

I have recently paid my electric bill on https://sbpdcl.co.in. the amount has deducted from my account but the transaction shown failed.

Further i have paid again after few days to get my due clear.

Request you to please help me to refund my earlier amount. Please find the attached screen shot for reference.

Consumer id[protected]

Reference number of transaction:

Ref # [protected]

Thanks

Dear sir mai surendra muni singh village sonsa post sihin thana hisua dirstick nawada mere ghar me 04/11/2016 ko mitar issu huaa aur 05 /07/2017 ko bil aaya 531rupess humne paid kiya uske baad se 9 month ho gaya aur avi tak bill nahi aaya hai sir too mai aapse nivedan hai ki mera power bill month by month vhejne ki kosis kare nahi to hum garib log kaha se de payege sir mera consumer id [protected]

From last one month there is a continuous problem coming in the reading of the metre. Last month also your employee has given the monthly bill on the basis of average. It is an earnest request from my side to please send someone from the office and change the electric metre. The metre is only showing ue2341 and not taking any reading. Please take a action as fast as it may be possible by your side.

Yesterday mistry come to repair breaking main supply wire. After repairing the main supply wire he disrupt the supply wire of my house from pole. Result no power to my house from pole. He is habitual to break my supply wire whenever he come to repair in the pole.
Now without repairing the house supply a sms reached today the complained is resolved. Please inquired, is my complained resolved?
Please do the needful action to restore my supply.
Thanking you

Dear sbpdc customer complain team,

My consumer no is [protected] which is under warisaliganj supply division, village raies, pakribarawan.
This is to bring to your notice that the bills are being generated without taking any meter reading, which is irregular also (From last 9 months i had not received any bill due to delay i opted online status checking and had paid the pendings without knowing what is the calculation for such huge bills.

Again today i had checked the current pendency and was socked to know that amt-8503.00 is the bill amt.
The online bill clearly states that-
Last reading and current reading are same which shows it's generated without meter reading.
No one is coming for meter reading as well from last three years.

Plz take it on priority and kindly regularise it.

Kindly respond.

Thanking you
Md. Alamgir

महाशय,
सविनय निवेदन यह है कि मैं sumitra devi, CA[protected], मीटर रीडिंग करने आता पर जैसे तैसे रीडिंग कर के बिल दे देते है। कभी - कभी तो ऐसा होता है कि बिना मीटर cheak किये बिना ही बिल दे देता है, हमारे मुहल्ले में bhrat ji के नाम से एक बिजली कर्मचारी मीटर रीडिंग करने आता है, ये bhrat ji ही जैसे - तैसे रीडिंग कर के बिल दे देता है । 11 नवंबर 2017 को जो बिल आया था जो 1427 रुपए का था!
इसके बाद जो 15 दिसंबर 2017 का जो बिल आया है उसमें 32, 195. 64 का आया है| सर जो Rs1427 का बिल जो पिछले महीने आया था उसे मैंने जमा कर दिया है, अतः सर से निवेदन है कि मेरा हाई इलेक्ट्रिसिटी बिल में सुधार करें ताकि मैं आगे का बिजली बिल जमा कर सकूं, पिछले 2 महीने से इसी कारण से मैं अपना बिल जमा नहीं कर पा रहा हूं? कितनी बार मैं fatuha बिजली ऑफिस में जा कर सभी पेपर के साथ complain किया ही, SDO sir
se bhi mila लेकिन कोई response नही लिया गया है। जब सारे कागजातों को fatuha बिजली ऑफिस में पेश करने के बाद भी कोई समाधान नही हुआ इन्ही सारे परेशानियों को झेल कर तब मैं online complain करने का निर्णय लिया हुँ। sir मैं बहुत परेशान हूं!
अतः श्रीमान से मेरा निवेदन है कि मेरी इस सभी समस्याओं का निदान कर यश का भागी बने। मैं इसके लिए मै सदा आपकी आभारी रहूंगी।
आपकी विश्वासी

Respected Sir / Madam,

With due respect I Tankir Ahmad, son of Jamal Ahmad, lived in Sonsihari, Nawada .a customer of your renowned electricity company private limited. My consumer Id is -[protected]. Account no.is - NAWNWR10576 and the bill No[protected]. It was all good before a few months but in the month of January it was astonishing for me by seeing the bill of the current month which is a sum of rupees Rs-5821. I am not satisfied with this bill as for the last few months in the month of November and December my total unit was 25 and 135( Ok, N) . But in the month of January it was drastic change upto1627( Ok, N). I haven't consumed so much electricity as we don't have so much electronic equipment in our house apart from few lights and tubelight. I think so there must be some fault in the meter or something else .

Kindly I request you to see my problems and have an inspection against this . Being a poorer I can't afford to pay that much amount which I haven't used . If you have any queries against this please contact me. My phone number is-[protected]

Looking forward to be a positive answer from you.

Hi, i already made my electricity bill payment for the month of dec'17 through paytm on[protected]Paytm order id - [protected], receipt no - [protected]) as per them payment is successful but same is still showing due on sbpdcl website although not showing the bill jan'18 as well.
Please close it and share the bill of jan'18, so that i will pay it asap.

Consumer id - [protected],
Old con id - bka57111

Thanks.

Sir
I ram suresh rajan vill manaini, post majhion, distt bhojpur bihar, my ca no is [protected]. I had paid amount rs 2435/- on 31 oct 2017, which has neither been adjusted nor reverted to my account till today. My transaction id is 2732698. I have earlier registered a complaint about it on 27 december 2017 on complain no.[protected]. I hope you will take action on my complaint as soon as possible. I will be very thankful to you.

Sir, sbpcdl, bill collection counter at nagar panchayat office hisua, distt. Nawada. Working hours is not displayed. On 8th feb 2018 at 1 p. M on duty counter clerk awadhesh kumar singh misbehaved with me, when asked about his working hours. And stated you are no body to ask this question and also threatend me for evil consiquences. Suitable action solicited. What deemed fit?

A senior citizen
Jugal kishor singhbr...

Mughe ferbuary 2018 mahina ka bijali bill ka reading nahi mila hai! Mera december 2017 tak ka bijali bill paid hai! Mughe yh kahana hai ki jalad de jalad karbai kare! Aur mughe ye kahana hai ki bijali office ka staff kahate hai ki aapka line sistem se lock hai, aur mera koi dues bhi nahi hai isliye mai chahta hu ki jald se jald lock ka open kare
Address
O mile patna jakariyapur ramkrishan nagar patna 800016

I received jan 2018 bill high that i never get usually. It happens once in a year. Its not good to see, please improve your services. So i want to get it fixed please. Or anything else happened so i need to get informed. It can may my mistake but please clear it. I need to see action soon and i want to see how soon you can fix it, its my request.
Thank you.

Hi,
I am facing issue since 2 months.
In this month my current meter reading is 1902 kwh, meter number 954542, date[protected].
But in my bill showing 1990 kwh, consumed till[protected].
I am very unhappy regarding this.
Why government gives the salary, while employee doesn't work well.

My personal details.
Consumer id:- [protected]
Name - rajendra pd. Singh
Vill - tiskhora, p. S - masaurhi, distt - patna, bihar
Pin - 804452
Mob - [protected]
E-mail - [protected]@gmail.com

I am getting excess bill as per the expectation and as compared to other i got excess bill every time because i am not using excess electrical items. Am also getting the bills of two flats. One is my flat and others flat no. Is 402 block b. Why i am joint bills and excess bill.in winter season i am getting excess bill why.. You are giving two flats bill why i will pay excess bill as i haven't used the more electrical items then why.. You are giving me two flats bill one is mine and one is other.. Thats why i am getting excess bill

I am getting excess bill as compared to other even i am not using excess electrical items & other people using whole day geyser fan blower & they get less electricity bill as compared to me. Every time this happens to me. I always get excess bill as compared to other. I will not gonna pay unnecessary excess electricity bill. I am sure there is something wrong. I am getting excess bill why i winter season

Hi team,

I have recently paid my electric bill through payzapp. The amount has deducted from my account but the transaction is showing failed.

Request you to please help me to refund my amount. Please find the attached screen shot for reference.

Consumer id 1 - [protected]

Consumer id 2 - [protected]

Reference numbers provide by hdfc payzapp are :

Ref # 90146032
Ref # 90146645

Regards,
Md najeeb ahmad
Mob [protected]

Sir/madam, i hiramuni devi consumer of your company. My consumer no is [protected]. Sir, i have cleared all outstanding amount against my electric bill in month of jul 2017 and adjusted in the month of aug 2017 where my outstanding bill amount showing rs 8139/- and also received msg through sms. Again i had gone your office to deposit my electric bill, your office representative is saying that your outstanding amount is rs 18600/-. However i have deposited the same but not understood that which rate of bill is detecting by your office. May i request you to resolve my unwanted my problem and also get it refund my access amount deposited in your office and also clarify detecting rate of money as we are residi g in rural area. Thanking you.

Sir/madam i had paid rs 1600/- on 02 jun 2017 against our consumer no. Lalm/ds/18684 now it become [protected]. But online bill showing not paid. However i have paid rs 2874/-on 04 sep 2017 & rs 1214/-on 06 jan 2018 on line. Please credit rs 1600/- against our consumer no. I had paid vide receipt no. 447289 dated 02/06/2017 your representative kamlesh singh at shambhuganj. Please check your records and update. Thanking you
Jayprakash jha
Consumer no lalm/ds/18684 or [protected].
Lalmanichak

Con. No.[protected], account no.[protected], bhagalpur urban tilkamanjhi division, name - sarita jha (W/o kundendu shekhar jha), mobile no. [protected], email [protected]@gmail.com

Sir, after take over of the electricity supply from bedcpl, only once, at the time of the first month of takeover, the meter reader paid his esteemed visit to every house hold for taking meter reading. Then after, from december 2017 onwards, virtual bill is being presented stating that house was found locked, whereas we are always present in the house and no body did bother to visit the house to take meter reading. During the regime of bedcpl, in every month the meter reader used to visit the house, call us and take the meter reading with submission of spot bill. Now when the government has entered in the arena again, which was but natural due to the unwarranted idiocies of bedcpl, the old regime has come and virtual billing has started. I request you to please look into the issue or permit the consumer to enter the actual meter reading in the system, generate the bill and pay the bill regularly by providing the full calculation sheet on line. This will be a better service to the consumers. Your meter reader/ supervisor can check up any time to verify the accuracy. Now it is upto you to decide and save us from making payment of exorbitant amount on account of arrears.

Electricity Meter Reader is not coming to our residence to record the latest consumption to generate the electricity bill.This is not happening with our neighbor but only us.We have to manually note down the meter reading and go to nearest electricity department JEE-Gardanibagh to get the bill generated and
pay it every time.
We have raised multiple complain regarding this on www.sbpdcl.co.in for ex complain # [protected], [protected] but they change the status to resolve without proper resolution and justification.

Also for complain # [protected] we reopened it thrice and they close it within couple of minutes without any action.