South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

I am an onlinebill pay customber .i use 5 led bulb in this cold season .i don't misuse electrice .i have 5 led bulbs and 2 fans, but this time no use my fan.my id is BKA74254.BANKA bihar .but my bill is very heavy over my thought.my present metre unit is 331 on 30 december 2016.please cheak my metre and solve my provlem, then i paid my bill.ok pls cheak & reply me

Respected Sir,
With due respect it is submitted that I Manju Devi resident of Kabai road, Lakhisarai had applied for a new electricity connection as on 23/09/2016. I had submitted all the required fees on account of this. My consumer Account number is[protected].Sir, neither i have not been provided with any meter nor has it been installed till date at my house.
After some days, due to some health problem I went to Delhi for my medical treatment, where my son residing. Later on I came back to Lakhisarai and came to know that billing has been started on average basis.

Now due to some personnel reasons I had given application to local official for disconnection. I have deposited all the dues but my application has been rejected on the ground of non-submission of meter. How can I deposit the meter which have been neither provided to me nor installed at my house?

Sir, I am old aged lady having heart problem also, wandering here and there for disconnection. Requesting you to look into the issue soon and give necessary direction to concerned person/Authority.

Consumer number -3306508
Name of the above consumer number mentioned is wrong and have to be corrected from SUSIL KR SINGH to Sushil Kumar Singh and village name should be Corrected from Karnol to Karnaul

Request you to please resolve this issue ASAP so that i can use this bill as my Address proof document

Name Correction to be done : SUSHIL KUMAR SINGH
VILLAGE NAME : Karnaul

Hm bijali kai leyai ap lai kiyai thai 10 mahina phele magar aav tak bill nhi aaya jaab office mai complain kiyai to bola ki aabhi 1mahina yaa phir usse jaaba time lage ga bill aane mai

Aakhir kyu,
Agar jada aagya to hm kha se bill pay kare he

Or ha,
Idhar electricity ka v problem h
Shubha 10 bajai kat ta hai to shaam ko 6 ya 7 bajai aata hai

Dear sir
I used to pay my electricity bill though paytm timely. Now I am fetching problem, when I try to pay bill it shows please enter valid customer id and also on South bihar power official website, it shows does not belong customer id in banka. My customer id is 4700/EG/KJ/11.
Plzz fix it as soon as possible so I would be able to pay it.
Thank you

Dear Concerns,
I would like to inform you that I made electricity payment thru PAY U MONEY & still not showing received by SBPDCL till date which I contacted to Kankarbagh office and also submitted the complaints as they said.
The details are as mentioned below:-

CUSTOMER ID :[protected]
CA NO :[protected]
B.ID :- [protected] & Date :- 21/03/2016
DIVISION :- KANKARBAGH

PAYMENT THRU PAY U MONEY:-
PAYMENT ID :[protected]
MERCHANT TRANSACTION IDENTIFIER : 1936093
PAID AMOUNT :- INR 364.00
DATED :- 27.03.2016

Please provide us above mentioned 2 Account current bill so that i can deposit the same.

Sir mera consumer id-ss92269 hai aur a/c no.0066 hai mera bill rs.3757 ka aaya tha aur maine 2000 rupees jama kia mera receipt no.551395 hai but mera bill abhi tak jama nahi hua hai. Plz solve my problem

Sir, I am using the electricity of company south Bihar Power distribution limited. My consumer id is - AW22154. I am regularly paying the bill since the time I had the connection of this company without any issue. I had already paid the bill till 29 December 2015, without any issue. But the company had given me the bill of rupess 45, 437 for the time period of 29 januray 2016 to 29 march 2016 which is totally wrong. I had already filed the complaint against it to the electricity board, DM, SP of my district Arwal for the three times in each of the mentioned departments.
But no action has been taken till date. So please help me.

Sir iam bibi arjutasmama account ni[protected]. since january to till i am suffring regarding electricity bill problems.ouer divison-jamui.bill sending alwayas wrong.always i complaint but no any affecting till now.no iam tried.to go office.so please i request.check my meter reading properly and calculate my bill and update online
thanking you
bibiarjutasmama
account n[protected]
divion -jamui

Let me regret to inform u that we had a new connection of electric supply last year september 2015 in Jai mahavir colony, bhadurpur, mahendru . since last year no one meter reader is coming to take out the reading. For last one year we are going to nearest electricity office Kumhrar to log this complain and giving all documents and route number more than three times. Every time they are promising we will look into this matter . but ate the end of month meter reader coming to the nearest house but they said your name is not available in the system. We complained many many times...my account no-586697.

Dear,
Sir
My name is md alauddin
S/o abdul khalik
Moh:- ramna sherghati dist, gaya, state, bihar pin, 824211
(I have a one problem that, sir mera bijli bill full payment hai
Next month 23/05/2016 ka 528 reading aaya total rs 1322, maine rs 1330
Payment jama kiye, lekin is baar 16/6/2016 abhi one month bhi nahi huwa
Or 1200 ka bill aaya jiska reading tha 808, sir 808-528=280 reading ka 1200 rupees aisa kyun sir
Sir aap humko ye batayen ki per reading pe kitna bill uth raha

Respected sir,

Im mukesh kumar jaiswal
address--bari bazar, munger
pin-811201(bihar).

Mai ek garib aadmi hoon kisi tarar se maine naya electric connection Liya. 3 months tak jab koi meter Reading ke Liye nahi aaya aur na hi bill aaya to main office ke chakkar katle laga. Aapke sabhi officers se mila bill dene ki request ki kyoonki agar bada amount ka bill aaya to main garib kabhi nahi bill de paunga per aapke sabhi officers ne include-- J.E, OVERSEAR, S.D.O, A.C KISI NE NAHI SUNI AUR EK DIN ACHANAK JAB BILL BADA HO GAYA TO MUJHE BILL WITHOUT READING BHEJ DI GAYI .. MAINE J.E. SAAB SE S.D.O SAAB SE BAAT KI UNHONE MUJHE KAHA KI ONLINE PART PAYMENT KARTE RAHO MAINE 2000 /- 8/3/2016 KO ONLINE JAMA KIYA PER MUJHE ENTERREST BHI PER MONTH DENA HOGA AUR BILLING BHI WITHOT READING DIYA GAYA HAI. MERE PASS WO SABHI APPLICATION KI COPY HAI JO RECEIVED KIYA GAYA HAI AUR STAMP BHI HAI. SIR YE TO CUSTOMER KE SAATH DHOKHA HAI AAPKE DEPARTMENT KI GALTI KI KEEMAT CUSTOMER KYON BHUGTE AGAR MUJHE PER MONTH BILL DIYA JAATA TO MUJHE PAYMENT ME KOI PROBLEM NAHI HOTI. PLZ MAINE AB TAK JO BHI PAYMENT KIYA HAI USE LESS KIYA JAAYE SABHI TARAH KE ENTERREST OR OTHER CHARGES LESS KIYE JAAYE AUR TAB BILL KO WITHOUT ENTERREST INSTALLMENT ME DENE KI AADESH DENE KI KRIPA KAREN..MERA A/C NUM:[protected] CONSUMER ID -- MUN/34696/10560

Dear sir,
I, anup kumar mehra, ca no.[protected], legacy no.[protected], has received the electricity bill for the month of may 2016 is rs.7869.32 which is too high. My average bill is too low in this summer season average bill is around rs.1500/- to rs.1800/-. Since last 10 years this much high amount electricity bill has never received by me, whereas my electricity consumption is same.
Therefore, you are, requested to look into the matter as earliest.

Dear sir
Let me regret to inform u that we had a new connection of electric supply last year may 2015 in Alamganj loharwa ghat near mandir and transformer . since last year no one meter reader is coming to take out the reading. For last one year we are going to nearest electricity office Kumhrar to log this complain and giving all documents and route number more than three times. Every time they are promising we will look into this matter . but ate the end of month meter reader coming to the nearest house but they said your name is not available in the system. We complained many many times . unfortunately 2 or 3 times they took out the bill manually . may be they are not putting the route number propely. For last 1 year me and my father going to log the complain but there is no use. Three days before I found meter reader and called them but not giving response. They are very lazy. I request u sir pls look into this matter & take the necessary steps.

Sir,
I Shailesh kumar singh, consumer ac no[protected],
legacy no[protected],
is a consumer of south bihar power distribution company ltd, my bill(bill no-no[protected]) in which arrears of previous bill for rs.1513.9 is shown, while consulting & talking about that the said amount is already paid. The receiving officer signed on the bill & said to pay the amount 1134(only for the current month) which i subsequently paid.
Again bill for the month of jan-2016(bill no-[protected]) comes in which the arrears of 1525.55 was shown. When i again consulted the concerned authority, they said as there was a problem in their kiosk, so they have not updated this & said to pay entire amount along with arrears (rs 3461), which i had not have at that time .Also in that case they do not issue bill if advance amount is shown in there system.
Therefore, i have not paid that amount, after consulting several times i was only orally assured that it will be corrected.But nothing happened.
It is company's regular practice to harass consumer, sir i am govt employee & aged also. I can not afford regular visit of office, three months ago they have provided 3 months bill altogether saying that there was a problem in their site for why they were unable to generate bill for three months.
Is this the way for business, kindly help me in this regard.

With lots of hope & regards,
shailesh kumar singh
mo-[protected]
jayprakash nagar, main road, patna-800001

Dear Sir,
This is to bring to your kind notice that I Md Kalim Khan is a resident of khan colony, Ansar Nagar, Nawada-805110. I own a land near ERAQUE SCHOOL, which I got constructed recently in 2004, but my home is 20 years old. Due to non-occupancy in the house we didn’t had any electric connection nor do I have any local documental proof as I along with my family stays in Howrah, west Bengal. There were some people use to stay in my house as a tenant for the lookout of the place and maintenance.
As my son has ID proof of Jharkhand so he applied for electric connection in the 24th Dec 2014 and that application was accepted after scrutiny of my past record in electricity department. After that I went to electricity depart for enquiry of the application and its further proceedings in last week of Dec 2015.
Mr. Ajay ([protected]), a local representative came to my house and informed me that the holding has due amount of Rs 263677/ which need to be paid before new meter connection. A connection which I have never applied for. I asked Mr. Ajay to kindly give me the details who have applied for the meter so that I may scrutinize and investigate the matter but no response. I went to the electric office on date: 11th Feb 2016 where the officer on duty misbehaved and did not cooperated in the investigation of the application. Then I wanted to know about the details of the billing period and from when the amount is due and has been accumulated. That too was not given me completely and at the same time I was threatened that FIR has been lodged against the recovery of the amount.
Hence I have to pay the remaining amount in order to get things right first and then thought of fighting back. Now after clearance of LD, I am asked to apply for a new meter connection with application fee of Rs 800.
Also I would like to mention if the authority has disconnected my so called meter than who has signed for acceptance? Where is the notice send to me or the applicant?
Now I want to know few things from the SB electricity department in which local authority is not helping:
1. My application on which I have been using the consumer no.: 63III/NA20855 and account number NWT6630, I mean I need to find who has applied on my behalf.
2. My meter details from the amount is pending (I got that it after lot of turmoil but that is incomplete, as it is showing due accumulation of 13000 till 2011, which I need the details.
3. My sons/current application status, which has been rejected as informed verbally
Hope to get cooperation in this case. Please help in this regard as soon as possible.

I am Ramesh Prasad, 6, Mangalam Vihar Colony, Ara Gardens Road, Jagdev path, patna 800014. My Consumer ID is[protected] while taking the meter reading this month, meter reader said that previous meter reading has been recorded wrongly and one digit is left.so meter bill increased up to Rs. 1, 99, 000 + .He assured to correct and send it . No Correct bill is received so far. nor it is shown in "View & Pay your Bill" I have paid Rs.2255/-,...

I had made payment to sbpdcl against my bill number[protected] amounting Rs. 1659 on[protected] but did not get any payment receipt and confirmation massage due to system hanged but amount 1659 deducted from my account number so i thought that same amount will be reversed and i did another payment for the same bill number which successfully done receipt no.:[protected]. On next day i got a message that amount of Rs. 1659 has been received against bill no.[protected] on[protected] vide receipt number:[protected]. in this way i had made double payment for the same bill, instantly i made call to spdcl customer care and he said i will be not refunded and hang up the call. Now i want refund of one transaction, details are below Bill no.:[protected] receipt no.:[protected] as on[protected] receipt no.:[protected] as on[protected] mode of payment: internet banking(idbi) area - new capital address - vashnav villa appartment siddarth nagar jagdeo path bailey road Patna -800014(bihar)

please reconcile the electric bills of may and june_2015. the house is locked and i am away since about more than two months. the bill for May-15 was Rs.90/ only as an fixed charges the June_15 bill was not under stood. please reconcile and float the corrected bill to avoid any default on my side. regards a k verma 02.07.2015 my e-mail ID [protected]@yahoo.co.in A/C no.[protected]