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South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

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Updated: May 31, 2025
Complaints 666
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17
Unresolved
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Bad 😕 It seems that South Bihar Power Distribution Company [SBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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South Bihar Power Distribution Company [SBPDCL] reviews & complaints page 4

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S
SHYAM KUMA
Jun 26, 2022
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Address: PATNA BIHAR
Website: bihar smart meter app

I recharge my electricity payment of 500 rs through smart meter app on 25/06/2022 but balance not updated past 48 hrs .I registered complain on app but none of them were responded . MY transaction amount 500 RS
Transaction date AND TIME 25/06/2022 13:20:52
Transaction ID [protected]
kindly check and update my balance and resolve my issue asap.
South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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    A
    Ashok Tiwiri
    Jun 20, 2022
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    Address: Village-Sadokhar, Post-Sadokhar, Police Station-Chenari

    किसी ब्यक्ति द्वारा उपभोक्ता संख्या[protected] का मीटर कनेक्शन हटा दिया गया है जिसके कारण मीटर में कनेक्शन नहीं है और घर में अँधेरे में रहने के लिए बाध्य है . आपके जे इ चेनारी को कम्प्लेन किया गया था परन्तु अभी तक मीटर कनेक्शन नहीं किया गया . अतः आपसे निवेदन है कि यथाशीघ्र मीटर कनेक्शन देने का कष्ट किया जाए और किसने मीटर कनेक्शन हटाया है, इसका पता लगाकर दण्डित किया जाए . इसके लिए मैं आपका आभारी रहूंगा.
    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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      A
      Ashok Tiwiri
      Jun 20, 2022
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      Address: KIRAN BHAVAN NEAR VIJAY GUPTA SHOP, VILL-BHARADUA, TAL: BHARADUA, PANCH: CHENARI, BLOCK CHENARI, DISTRICT: ROHTAS(SASARAM) BIHAR, PIN CODE: 821104

      उपभोक्ता संख्या[protected], खाता संख्या [protected] का मीटर स्थापित तो किया गया लेकिन मीटर में स्थाई कनेक्शन नहीं किया गया जिसके फलस्वरूप करंट हमेशा बाधित रहता है . करंट का धाराप्रवाह रेगुलर न होने के कारण अनेकों बल्ब खराब और पंखे जल चुके हैं. अतः आपसे नम्र निवेदन है कि मीटर में स्थाई कनेक्शन दिया जाये ताकि करंट रेगुलर प्राप्त हो सके.
      South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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        A
        AmitKrAmrit
        from Patna, Bihar
        Jun 18, 2022
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        Address: Patna

        I have recharged my account with Rs 600 on 16/06/22 and on 18/06/22 it’s showing-Rs125, I gone to Saket Vihar office they suggested me to recharge their, if previous amount was not updated will revert and then I recharged with Rs 500 in office and just now I got the massage to recharge again as there is low balance.
        And in my another home I recharged with Rs 500 on 15/06/22 and same thing happened there also.
        My both CA No.[protected]
        [protected].
        If this happens how will a common people servive.
        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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          S
          shashi frontier
          from Patna, Bihar
          Jun 8, 2022
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          Address: JAKARIAPUR, KHEMNICHAK PATNA
          Website: sbpdcl.co.in

          As i recharged my ca number[protected] with amount no rs.4500 my sbpdcl website and gateway hdfc-pg amount deducted from my bank account and not credited to my sbpdcl ca number[protected]
          South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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            P
            Pktiwari1989
            from Patna, Bihar
            Jun 3, 2022
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            Dear sir, there is no body at my village house( vill - Dekura, po+ ps- Charpokhari, Distt. Bhojpur, Bihar) but very much electricity bill raised now, where as now meter got shifted out side. So plz sir consider it.
            Regd :- Geeta Devi
            W/O late Rammani Tiwari
            Vill Dekura
            Po+ps - charpokhari
            Distt. Bhojpur
            Bihar.
            Pin 802223
            South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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              U
              [email protected]
              May 31, 2022
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              Address: ग्राम + पोस्ट गोरखरी, थाना विक्रम का स्थाई

              सेवा में श्रीमान जी सहायक विभाग विद्धुत अभियन्ता विषय बिल सुधार के सम्बन्ध में सविनय निवेदन यह है कि में सतेन्द्र कुमार वर्मा पिता स्व0 देवनन्दन वर्मा ग्राम + पोस्ट गोरखरी, थाना विक्रम का स्थाई निवासी हु मेंरा उपभोक्ता सख्या[protected]/[protected] डी एस वन डी हे। मेरा बिजली बिल घर पर नही आता है साथ ही ज्यादा युनीट का बिल आता है। में यहा पर नही रहता हु में दिल्ली नोकरी करता हूू ओर मेरे घर का मीटर बन्द है। फिर भी ज्यादा रिडीग का बिल आता है। मेरे वहा पर न रहते हुए भी । अत: श्रीमान जी से अनुरोध है कि मेरा बिजली का बिल सुधार करने की कृपा करें धन्यवाद सतेन्द्र कुमार वर्मा मोबाईल न-[protected], emai [protected]@gmail.com
              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                S
                Shaswatsingh000
                from Arrah, Bihar
                May 9, 2022
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                Address: SSSAUV SAMBHAWANA AWASIYA UCHCHA VIDYALAYA . MAJHAUWA ARRAH BHOJPUR 802301 BIHAR

                Dear sir,
                In my school in class 10th there are Three Types Of Book mathematics subject . Sir in which there are three books in only one subject. This is the ideo earn money from poor students. Plz I request you to taid on my school .
                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
                May 09, 2022
                Updated by Shaswatsingh000                 I request You To raid On Our School
                May 09, 2022
                Updated by Shaswatsingh000                 Sambhawana AWASIYA UCHCHA VIDYALAYA majahua bandh arrah bhojpur 802301
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                  K
                  kpnsingh
                  from Patna, Bihar
                  Apr 28, 2022
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                  Address: Patna
                  Website: [email protected]

                  My consumer no is[protected].My consumption is still constant.But electricity bill is high & excess charge As example 22.2 2022-38.82/APL 23-45.52 /APL 24-79.02 . But excess bill is on 25.2.22-112.52/APL 26-158.42/APL-27.4.22-159.52.There is something wrong from smart meter controlling office.So, I request you to examine and correct my abnormal charges.
                  .
                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                    J
                    Jitandar kumar
                    from Sheikhpura, Bihar
                    Apr 11, 2022
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                    Address: Barbigha shantinagar

                    Mi pay se online sbpdcl me 2424/-rupees transection successful ho gaya hai but sbpdcl me transection id update nahi less hua hai please transection id -20220116102911378056460082412959 Bank RRN[protected] month hone wala hai abhi tak sbpdcl me less nahi hua hai please bank se rrn number se reecived payment ko bijli bill me[protected] is number par update jald se jald kar dijiye sir
                    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
                    Apr 11, 2022
                    Updated by Jitandar kumar                     Please payment ka reecived screen shot ko dekhkar transection id ko update kare sir bijli bill me less nahi hua hai

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                      A
                      Amit Kumar0110
                      Mar 31, 2022
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                      I have recharged my consumer account number[protected] but it is not working due to some network issue which was supposed to be resolved in an hour but now no one including call center and JE AE are not responding.
                      South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                        E
                        ehteshamreza
                        Mar 30, 2022
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                        Rs 4000 deducted but not showing in Portal

                        Transaction ID: WUR[protected]

                        Transaction Date and Time[protected]:19:46

                        Transaction Reference Number SB[protected]

                        CA Number:[protected]
                        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                          S
                          Shubham Gaming
                          Mar 23, 2022
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                          Address: Near Panchmandir road jamui, bihar, 811307

                          Transaction Reference Number - SB[protected]

                          Sir my recharge was done on 22 march 2022 around 4-5 pm. But my current balance is not updated in bihar bijli smart meter app.
                          My money has been debited from my bank.
                          I used the phonepe upi as my mode of payment. Please resolve it or refund my money.
                          South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                            D
                            Divyanshu_028
                            Mar 22, 2022
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                            Recharged my smart meter online with Rs300/-, through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 09:09am on 12 March 2022, Unable to contact any customer support.
                            South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                              A
                              asgharali362
                              from KOLKATA, West Bengal
                              Mar 8, 2022
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                              Address: BIHAR

                              My electric consumption is very low. I come at village once in a year, the bill they have sent and actual my meter number is difference. They are charging me for another meter consumption which I never used I talked to many of staff of south Bihar power distribution department but no one is able to solve my problem. They say that I will have to pay this amount.
                              My details are as given below:

                              Name: AMIRUDDIN MIYA. Village- Marhan, P.O- Sinha Block-Badahara Dist.-Bhojpur Ara (Bihar). Consumer Number-[protected]
                              Contact number: [protected]/[protected]
                              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                A
                                Ayush_Ies
                                from Patna, Bihar
                                Mar 1, 2022
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                                Recharged my smart meter online with Rs1000/-, through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 10:13 am on 1 March 2022, Unable to contact any customer support
                                CA no:[protected]
                                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                  N
                                  Nareshkumar58
                                  Feb 24, 2022
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                                  Address: Shivpuri Colony Road number 1, Near Anugrah Memorial College, Gaya, Bihar, 823001

                                  We don't use so much electricity but they charge a lot. My mother turns off refrigerator and nobody watches television. We all stay in one room so we turn in the light of only one room. How do they charge approximately 1500 every month? This is too much. Nobody ever comes to check the meter. We didn't receive bill for November, December but in January they give us bill for 3 months with late fees. There was no bill available online. They charged approx 5000 for 3 months. Please change your system and give us fair bill, we don't use so much energy but we still pay a lot. Many areas don't even have correct meters and they don't even pay their bill but this doesn't mean they will charge us for everyone. This outrageous.
                                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                    T
                                    Tejasvi Sarang Jha
                                    Feb 23, 2022
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                                    Address: Gram- Bastikiya,Post- Pothia,Thana- Sanhoula,Bastikia

                                    Sir My name is tejasvi sarang. Iam from bihar My address is bastikiya pothiya sanhoula Bhagalpur. I want to please shift the electric pole near my house which is in distance of 1 feet . so everytime we are in dange please resove it
                                    [protected]
                                    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                      C
                                      Chaitanya kumar 697
                                      from Patna, Bihar
                                      Feb 5, 2022
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                                      Address: Bihar
                                      Website: bihar

                                      I recharged my SBPDCL Smart meter on 4 Feb 2022 using billdesk gateway..I got confirmation message from billdesk of successful recharge but my smart meter balance not updated...So I complaint the sbpdcl.co.in about the same issue and they denied of any payment received.
                                      South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                        R
                                        Rsk12021990
                                        from Gaya, Bihar
                                        Jan 20, 2022
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                                        Address: vill - Belghoghar,post- binda , P.S-Barachatti,dist-gaya , pin code:-824201

                                        Name:- Preti Kumari
                                        CA No:[protected]

                                        The distance of the main line pole from our house is about 150 metre, your electrician has installed a meter without wires and he said that the wire will be installed later but till date it has not been done. after a few days we got the meter started by connecting our wire, but after few days the line is not coming and meter is off
                                        This problem should be taken and permanent fix should be done by your side with cover wire. so that any kind of accident can be prevented in future
                                        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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