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South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

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Updated: May 31, 2025
Complaints 666
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17
Unresolved
649
Bad 😕 It seems that South Bihar Power Distribution Company [SBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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South Bihar Power Distribution Company [SBPDCL]

South Bihar Power Distribution Company [SBPDCL] reviews & complaints page 7

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A
Ashish 1999
Aug 10, 2021
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Sir,
Generally i submitted my bill at time.my consumer no is[protected], Name-Atisundari devi.last bills are Rs 91, rs 122, Rs 100 i.e already paid .in the month of may bill is increased by 6% without any usage of extra appliances...so, i request u to check meter or bill .so that i can pay my bill at time ..
Regards
South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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Instead of 6 % bill is increased 6 times...i e from 122 to 981 Rs
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    S
    Shas1x8
    Aug 9, 2021
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    Bill paid but not reflecting in app

    Dear Developers,

    Kindly look into the matter on urgent basis.

    Bill is paid in advance on the counter for the prepaid meter but the app is still showing old data. I am getting sms for discontinuation of electricity.

    CA:[protected]
    Mobile: [protected]...
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    G
    Gaurav7004238477
    Aug 9, 2021
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    Address: Village Sarwan, PS-Masaurhi ,

    Electricity is disconnected from poll and RAMGATI electrician is demanding us ladder from consumer. If ladder is not given he left from there and told I am not responsible for solving the issue..

    What's this. We are paying electricity bill.

    Resolved my complaint on priority. Consumer number.[protected].

    Amar kr jha is the contractor of SBPD of my area
    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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      S
      Sanju99
      Aug 8, 2021
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      Address: Arwal, district kurtha grids

      Hello sir, why their is so much power cuts off in days or night please looks ones in it, our village is in arwal district kurtha grids, nasirna
      South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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        R
        Rakesh9644
        Aug 7, 2021
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        Address: Shiv bhagwat palace Morcha road Patna

        Bahut bar Complain kia 10 din pahle bhi complain kiya lekin abhi tak koi nahi aya
        Mera CA no.[protected] hai commercial hai
        Mai dukan band kar dhu ya kya karu
        Mai is [protected] no par phone kiya to bola mistri gaya hai jayga lekin nai aya
        Please solve problems
        +1 photos
        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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        Sir, My C.A. No. is[protected] in the name of Smt Daiji Rani, address: Engineers Colony, Jhakariapur, Near Krishna Niketan School, Patna . Electric Poll is so far distance. Kindly extend the Electric Poll near about me.
        Thanking you.
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          R
          Rakesh9644
          Aug 7, 2021
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          Address: Morcha road Patna Bihar

          Complain 10 baje kiya abhi tak koi response nahi hai
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            R
            Ravi sharma777
            Aug 7, 2021
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            I stay in Domuhan area of Bodh Gaya, Bihar. This has been happening for a month now. Everytime it rains there is disruption of electricity for hours, last week it was for more than 20 hours and again today it's been more than 7 hours. It was even a heavy shower. I have called the electricity department helpline atleast five times in last four hours and the only reply I got was it will take another 1 hour everytime which is ridiculous. It's not a favour on consumer. Please find a solution to this as soon as possible.
            South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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              S
              Shivjee Ojha
              Aug 6, 2021
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              Changing of old pole wire 440 v in my entire village

              Dear sir,
              I am shiv ji ojha, village badkasighanpura buxar, bihar, sir please resolve my complain, all 440volt pole wire in entire village is very old so please change old wire before any dangerous accident,
              I requezt to you to please solve our problem, ,
              Warm Regards
              Shiv ji ojha
              Badkasighanpura,
              Buxar bihar, 802120
              South bihar electricity board, bihar...
              +1 photos
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              S
              sanjiku
              Aug 4, 2021
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              Address: Baradari, Bihar Sharif, Nalanda

              Sir/Madam,
              I am trying to Pay the Bill online from last five days but there is an error i.e. site is under maintenance / Biller is currently facing fluctuations. I have contacted to your customer executive and he has informed that there's technical issues we can't do anything.
              Last date of bill payment is 08th August 2021.
              Kindly do needful urgently.

              Consumer ID is[protected]

              Contact number [protected]

              With regards
              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                7
                7277627692
                Aug 3, 2021
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                Address: Vikash Nagar phase-2.sandalpur road Patna.

                My name-Meena Devi.CANumber[protected].my mobile number-[protected].I paid rs.2000.for recharge.in my new smart meter.but payment done but recharge not done.my transaction ID is[protected]GALQWHTP9.please help.recharge time about 12-13pm today.I am in Gulzarbagh division.(gaighat).
                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                  O
                  omv
                  Aug 3, 2021
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                  Address: O P Verma, Mangalam Enclave, Saguna More, Baily

                  I have been trying to pay my electricity bill online. But your online bill payment system is not working. Please arrange to redress it at the earliest to enable the consumres to avail this facility & they do not have to queue at you payment office counter during Covid epidemic.
                  Thanks!
                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                    omv
                    Aug 3, 2021
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                    Address: O P Verma, Mangalam Enclave, Saguna More, Danapur, Patna

                    I have been trying for the last few days to make online payment of my electricity bill.
                    But sorry to inform you you system /server in not working /down.
                    Please look into the matter and arrange to redress the problems at the earliest to enable the consumers to pay bill without any hassle.
                    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                      S
                      Sudhank008
                      Aug 3, 2021
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                      My name is Sudhanshu Kumar. I am from Patna, Bihar. My house is about to get destroyed by government due to some reasons...I have wrote an application to you for cutting off my electricity connection and remove the meter which have been accepted, I have got the receipt and even paid...but it's been one month and not a single action is taken...I've knocked on the door of electricity office a several times and every time they said that there is labourer available right now when they'll come we will send them to you...and still situation is the same, no one has came yet...
                      So please I kindly request you to cut off my electricity connection and remove my electric meter as soon as possible
                      +2 photos
                      South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                        S
                        Saurabh 1903
                        Aug 3, 2021
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                        Had Paid Bill But Still Shows Bill Due

                        Address: Navratanpur, South Postal Park, Near Appu Bhawan

                        Had paid my july month electricity bill but still showing due bill.
                        Bill paid on 28th july 2021 By amazon pay
                        Mobile Number - [protected]
                        CA Number[protected]
                        Order id is #[protected]
                        Operator Reference Number - MH66D630
                        BBPS Reference Number - BD011209BA2AAACE5QS9
                        Biller Id - SBPDCL000BHI01...
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                        rananjay25
                        Aug 1, 2021
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                        Address: House No.B/14, Road No.18, Rajeev Nagar Patna

                        Sir,
                        It is to state that I have applied for a new domestic connection at my home. One month ago team of electricity department came and given the electric connection but electric meter has not installed yet.
                        You are requested to send the team to install the electronic meter.

                        Regards
                        Rananjay Kumar
                        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                          N
                          Nirmal ojha
                          Jul 30, 2021
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                          I have all ready complain online for electric bill.tThereafter I have complain online kahavaton bhagalpur office but not yet correct electric bill. My consumer no. [protected] location village Goradih post Sarkanda. Power office Pirpainti sub office Kahalgaon Distt Bhagalpur and mobile no. [protected] / [protected]. Please sir my meter check and correct payment details given . Thanks.
                          Now your msg. Given as below:- Dear Consumer, Your energy Bill for Con Id: [protected] of Jul-2021 is Rs: 6068. Pay before[protected] on SUVIDHA app, get 2.5% discount. -SBPDCL
                          South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                            R
                            rupeshkr07
                            Jul 29, 2021
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                            Address: Rajani Niwas, Kishan Colony, Phase - 2, Anisabad, Patna - 800002, bihar

                            Sir,

                            This is to inform you that I have applied a new LT connection through Suvidha apps on dated - 21.06.21. My Request no - [protected], but till date no any action taken regarding for installation of new LT connection meter in my premises. I request kindly look the matter ASAP.

                            Thanks and Regards,

                            Rupesh Kumar
                            Mob - [protected]
                            +1 photos
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                              N
                              Nitishsah
                              Jul 28, 2021
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                              Address: Ward no 06, Amarpur Banka Bihar 813101

                              The three phase live wire are very week and rusted, it will be broken anytime, and met drastic accident. It's very necessary to change it, i have already request to the concerning department but there is no response by any.
                              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                A
                                Ashok Tiwiri
                                Jul 28, 2021
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                                Address: Banauli(Lani) near chenari block, New street before Karpuri chauck ( Ram Dulari High School) beside the MS Gupta Rod shop, PIN CODE: 821104.

                                R/Sir: I have filled the application on your website for new connection at Chenari, District-Rohtas(Sasaram) on dated 11.07.2021, whose request No. is [protected]. But so far, not any progress. Please provide the new connection on this request no. at the earliest. This is for your kind information and n/a please.
                                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                  A
                                  Ankur Kkk
                                  Jul 27, 2021
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                                  Address: Ward no -15, house no-39,, CHHOTAKI SARIMPUR

                                  At chhotki sarimpur mathiya road, buxar, . Transformer 1 phase has been blown from last 5 hours but still issue is not resolved, no one in office who is able to recieve a call. Kindly correct the fault as soon as possible.
                                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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