Southern Railway Complaints & Reviews

Train no 16175, travel dt 30/3/19, pnr no [protected] ticket no 90940071, seat no 57, 58, 60 &61. Window aluminium panel over screen not fixed propoerly it was noisy could not sleep.

Blanket given not clean and washed.

We frequently travel to peralam in this train as we have a ashram there. This train is not always clean. All old coaches not tidy.

My native is tiruchirapalli from trichy, thanjavur, kumbakonam to banglore only one train (Mailadurai express) will be available, this rout also so far plz make short distance to these above cities. We are trying to reserve tickets before 2 month but ticket will be full. There only 5 general compartments plz schedule one more train this route we are middle class people bus ticket cost will be more i kindly requested for railway department take action immediately

As aged people are facing difficult in taking escalator to climb steps at tambaram railway station for boarding passenger trains going down south very frequently, it would be kind enough to provide lift facilities on both sides of railway station (East and west), would be much useful a lot for all passengers.

Kindly consider this request for helping aged people who will be thankful if implemented.

Thank
Residents of tambaram

Adyar ananda bhavan seems to be of one the most popular restaurant in tn, still discomforts with its poor quality of food provided in the influence of southern railway at egmore branch... Near railway station..!! We was provided with a spoilt food which might have been kept for several days in that restaurant... Kindly look upon these silly problems before giving it to people..!!

Dear sir

I am writing this complaint inside the train number016127. We have booked the tickets from Trivandrum to Guruvayoor. PNR : [protected], [protected], [protected].The train was arrived at Ernakulam Jn at 4.00Pm.Still now 6.45 the train is not departed. The scheduled time to arrive at Guruvayoor was 5.50 Am. The have not yet received no official information regarding late running from authorized authorities. Request you to take necessary action regarding the same and we are forced to claim the incidental claim.

Regards
Ajith J
[protected]

There is no safety in Train No. & Name: 12512/RAPTISAGAR EXP..no water in the toilet all unreserved passengers were traveling in our bogies.. It's almost 200 unreserved passengers were travelling.TTR MR.ASHOK, &his assistant were very busy collecting fine from unreserved passengers.almost four person came and collected penalty from the same people..they never asked tickets from us.we still have doubt whether they are TTR or somebody else.when we asked so many questions. He started to run away from our place .
NO SAFETY FOR GIRLS &LADIES.please look into it

I am travelling in tno: 12659 from coimbatore to katpadi today. My seat no: 49 - s5.

It is really painful to enter the coach because of the unreserved passengers sitting everywhere. Almost this bogie is loaded with atleast 260 - 300 passengers.

If anything happens to me r my belongings railway is responsible and tte is not turned up so far.

Arulkumar,
[protected]

We booked ticket on s9 coach-pnr[protected] from ern to cbe on[protected].
There are lots o[censored]nreserved people get in to the coach from ern station and not even have a space to keep a leg on the reserved coach.
The terrible scenario is all bathrooms are occupied and locked from inside by the unreserved people. Ticket examiner came to the compartment and the situation not even changed. I was struggled a lot with my carrying wife in the coach. The situations seems to be like train ticket examiner escaping from the coach with his life. It was the most worst experience i had in my life. I wrote this complaint due to this situation should not be happened to anyone in future.

Dear sir,

There to around 1km distance we have to walk from ticket counter to get into the train. Arakkonam - vellore passenger train stoping on west end of platform which is too much distance from arakkonam main station. Almost we are walking near to melpakkam singal. Will you please explain how a physically challenged or aged persons can able to get the train even most of the platform are free near to main block, why the train stoping at the edge of another end. Its almost 1 killometer walkable distance we are covering almost 20 minutes walk from a ticket counter to the train. I request gm sir of southern railway get a ticket and walk and get the train for a day to know the pain of travel. Kindly requesting and please you to do the needful for all the passagers who travelling in the train. Requesting sr railway board how a physically challenged person will get the specific train. And please mention what measures and features currently providing for the passengers.

Tambaram east railway station parking fee has been drastically increased. They are charging 15 rupees for parking upto 12 hours and 20 rupees for parking upto 24 hours. If we buy 12 hour parking token and if we are unable to take back the bike within 12 hours then they are charging another 15 rupees.

I request the concerned authority to revise the parking fee.in all other station parking fee is 10 rupees for 12 hours. Hence please revise to this price

Dear sir/madam

I used to travel from thiruvalangadu to central in our route there is no rs.5 tickets. If i go to arakkonam i have to pay rs.10. (Distance is 12km) if i ask for half ticket they are not giving rs.5 ticket. They are charging full amount. 7 th february 2019 when i travelled guindy to washermanpet route i got rs.5 ticket (Distance 18 km).in the same chennai railway's why this discrimination. Some of the routes return tickets are given in our route it's not given.
If the officials take proper steps on this it will reduce the number of people who are going without ticket. Kindly do the needful as early as possible.

Sir, the writer is khsastry iaias (Retd) aged 80 years. I understand one of the berths allotted to us is side upper which we will not be able to occupy due to old age and being both heart patients.
Request: if it is possible kindly arrange to allot one lower berth in the same compartment for safe happy travel and oblige. The co passengers may oblige us or not. I give below the particulars of journey and pnr etc.,
Train no. :12603
Pnr no. [protected]
Date of journey:[protected]
Compartment no. Ha1
Berth nos. 11 and 12.
Thanking you

Sir
I had cancelled the below detailed ticket but i did not get refund amount. I have also registered a complaint to southern railway, and the copy i attached below.
So am going to register a complaint against u if i not get refund amout along with compensation amt in one week.
Cancellation ticket details.
Ticket no: 40301180
Pnr; 22352
Date: 19/06/2017.
Old ticket no: 1597269

Dear sir,
The railway parking in tambaram east has charging more for two wheeler parking. When we ask they are answaring to ask to railways. They are telling the railways only increasing the charges currently.
They are charging rs. 15 for non tokan parties and rs 400 per month for monthly pass.
And also when we ask for the order for increasing the fee, they are not ready to show the same. We are expecting your action on this case.

I usually travel from bangalore to tirupathi once or twice a month. I book tickets every time. But every time i need to fight with other passages who does not reserve but have the normal ticket to sit in my reserved seat. It is really irritating to fight for our seats and a big headache. Mysore to bangalore tc is not available, no security available in this root. Entire reservation coach is like general. Then what is the use of reservation.

In suburban trains transgenders have become real nuisance and making travel unsafe for passengers, (Specifically for young boys and girls) and they are demanding money (Not begging). Please note train ticket for a travel costs only 5 inr to 10 inr, but the transgenders demand 10 inr as minimum amount. If passenger do not have money or they refuse to pay, transgender abuse the passengers verbally at sometimes they use physical violence also. These are happening continously in the suburban trains and mostly after 10 am (Ie after the peak hour rush) when the crowd is less and transgeders move from compartment to compartment in each station. If this continues unchecked and railway police do not take action against these people they will make train travel unsafe and unpleasant.
Lot of questions come to mind. Do these transgenders buy tickets or they get season tickets to travel. If they are caught once for begging/ nuisance/ harrasment cases, will they be allowed to get season tickets in future also. How it is possible in chennai train? Whether any action has been taken to check the menace and make train tavel safe.
Please consider this complaint filed on 11feb2019.
Thanks & regards,
Renga

My pnr [protected]. We are both senior citizens who were taken for a ride.
I have sent atleast 22 e mails to various authorities including so called agent, who never responded to my request and i lost the entire amount. When i booked for the second time through irctc, it automatically went to yatra.co.in
And i had to pay extra charges as agents commission. The first agent had three e mails i. E rajkumar, sector 22, noida, sanjana at g mail.com and [protected]@gmail.com. I do not know whether the tickets is cancelled or not as i have received any refund so far.

Dear sir/madam,

In east tamabarm there is a southern railway parking facility for 2 wheeler and the contract has been completed on 11-jan-2019 and till now on one contractor in facility and lights/cctv camera has been switched off as well. Please look into this matter and kindly take necessary action as serious concern for the people who park in this facility.

Thanks
Jeyakumar

I am a eegular passenger of 56392 number passenger train to ernakulam. Mainly lot of employess who have punching at the time of entry in office are depending this train. By making irresponsinble crossing to mumbai cst kanyakumari express at kottayam, you are cheating the entire system. If you people cannot adjust the train running without late then why are you taking payment, give relaxation in the same too if the bloody train is late. Non reacted customers are your power. Please try to understand abd clear tbe issue. Like you people this time also important for those who depending on the train.

I have booked a ticket using uts app to avoid long queues inn railwaystation, but when tried to take ticket from atvms, i was really shocked to see that none of them is working and only one working machine which is also engaged by a local guy printing tickets by collecting money.

I have no choice left than to pay him again and take ticket.

Got to pay 2 fares for one ticket.

I faced this issue in other railway stations as well.

Its highly disappointing, hope proper action is taken to ensure effective working of atvms to help common man to utilise his facilities