Southern Railway Complaints & Reviews

I am travelling from Thrissur to Aluva daily and using season ticket.
For parking at Aluwa railway station parking are, I was getting monthly pass for my two wheeler before corona.
Now all things changed back to normal and Railway allowed season ticket.
But the parking agency not giving monthly pass.
After reopening from Corona lockdown, its 7-8 months I restarted my travelling.
They are saying, already limit reached and can consider if someone goes out.
Actually that won't happen and how do we know that.
Everyday I have to pay the money in daily vice and wasting a lot of time.
There are so many people facing the same problems.
The parking contractor is behaving in a very bad manner.
Please consider and take necessary action if possible.

Heavy crowd in reserved compartments, badly blocked and unhygienic toilets, water supply not available in toilets... Ladies, senior citizen, and physically challenged passengers suffers..
Even unable to reach toilets...
Horrible condition occurred...
Sir, please provide us solution...
This is for your information and further necessary action.. please..
Thanking you..

Railway signaling relay got defective on 17.08.2022, the same was procured at your end on July/2010, please make program to attend the same please, The details of defective relay as follows.
Relay Sl.No.AE137541,
Year of Manufacture: July/2010,
Type of relay. QNAI (Neutral AC immunized relay)

Contact Name and cell no.
Southern Railway, D.R.Somasundaram,
Cell No.[protected]

Railway signalling relay got defective on 17.08.2022, the same was procured at your end on July/2010, please make programm to attend the same please, details of relay as follows
Relay TYPE: Neutral AC immunized (QNAI)
Relay make: CG,
Year of Manufacture: July / 2010
Name of the Contact: D.R.Somasundaram,
designation: SSE/S/SRM/TPJ
Southern Railway, Tiruchchirappalli Railway Station,
Pin code:620 001,
Cell No.[protected]

There is no display board about the departure and arrival of trains, in backside entrance. There are lot of passengers coming in via backside gate. But there is no display of digital or written boards. There is no enquiry counter too.
Keep a display board and enquiry staff also in back entrance of coimbatore railway station.

The pantry car in train number 16382 is not good. They don't even provide evening snacks. Only tea is provided. There should be atleast provision of sale of one evening snack.

My name is D.Rajesh Kumar, today morning i went to pick up my relatives on car, i just waited for 20 mintutes in the car and returned from platform no.10, i heard Rs. 40 for parking fee for 1/2 hour.

The people at tollgate aruged and demanded Rs.200/- Reallly they hurt us verymuch, they treated us like their servants, as per rule they have to collect Rs.40/- for 2hours, why they have luted my hard earned money.

I need a reply for this complaint and also refund my hard earned money.

Please take it as a serious concern in this way your people are looting many of innocent customers like that.

Awaiting for your kind response.

Thanking You,

D.Rajesh Kumar
Cell:[protected]

Train No. 12202. The catering services started from Madgaon. The quantity of tea/coffee served is much less than the stipulated 150ml.

Hi
I am traveling from BZA TO PERAMBUR IN 22670 PNBE ERS EXP.
I didn't receive any bed sheet in AC COACH and also toilet not at all cleaned at least for flushing.
PLEASE NOTE THIS REQUEST AND DO NEEDFUL AS SOON.
PNR - [protected].

-20.8.2022
-PNR No:C297DB2245
-Train Number 16730 Punalur to Madurai Express didnot stop at valliyur station around 23.35 pm on 20.8.2022. Patients returning from KIMS Trivandrum, Suffering from Heart Blocks and Paralysis suffered a lot. Had to travel to Tirunelveli and back to valliyur by bus
-Take immediate action
-By Krishnakumar and Elizabeth
- email id: [protected]@gmail.com

Dear Sir,

Yesterday I travelled in train from Coimbatore to Ambur along with my daughters. 3.15 PM Train (PNR Number - [protected]).

Really I feel very disgusting to travel in the train, every were I found cockroach in the train, we cant able to sit in the seat, it is running here and there and climbing on us.

There are small children's are travelling with us, they keeping the hands on the window and againg keeping the hands on the mouth.

this will spread diseases to the small infants.

please take the immediate action and control the pest please.

Really really this was a very worst experience to me.

regards,

Vidhiya.

The digital display is not working anywhere and platform 3 and 4 is not covered full difficult to use while raining...

I Suresh (PNR[protected] was to board BTTR MAS EXP (17237) at Nellore Railway Station today[protected] at 05-40 hours along with my Mother aged 75 years (PNR[protected] and my Uncle aged 70 years. Our coach number printed on the ticket was D-1. On arrival of the train at the Platform number: 4 we noticed that the coach next to the engine was marked as D-8 and we have started walking towards D1 assuming that the coaches are placed in the descending order. (Coach position display was switched off at Platform 4 at the time of arrival of the train) We rushed along side the platform in an attempt to searching for Coach D1, and walked all the way to the last coach next to Guard. Surprisingly there was no coach D-1 in the train and we all got panicked, as the train was about to depart from the station.. immediately we took the decision to board the train in coach 8. As the train moves, we were walking inside the running train to search for TTI, finally we met Mr M.Nageswara Rao on duty as TTI a coach D-2. and enquired him where about Coach D-1 in the train..he simply admitted the fact that the Coach next to the engine was wrongly marked as D-8 but that was actually D-1.
Dear Sir, I would like to bring to your kind notice that because of the carelessness of the concerned Railway staff we have to face the Physical strain and metal stress. Please imagine the situation - taking my mother aged 75 years and my uncle aged 70 years on the plat form, running from Engine to Guard coach with in the given Halt time and again inside the train walking all the way from Guard coach to Engine in our search for Coach 1.
Because of the carelessness of the Railway staff we have to face the painfull experience today. I would request your good selves to take appropriate action against the staff concerned who is responsible for this grave lapse. Also I request you to avoid such lapses in future.
Thanking you,

PS:
After I insisted Mr.Nageswara Rao - to stick a paper marking D- 1 on the coach, he responded to our request at Gudur Railway Station.

09/07/22 journeyd Nagapattinam to Chennai engmor railway station
My bag was missing opposite passenger by mistake Tak my bag

Dear Concern,

PNR NO- [protected],
Transaction ID-[protected]
TDR Filled date:[protected], 23.17.05
TDR Repudiate Date[protected]

Pls find Above mentioned TDR Details, it was rejected by SR..

We have time limit up to 72 hours due to party confirm e ticket after chart preparation, but Myself raised the TDR with in 7 Hours, but it was rejected. Pls reopen the same do the needful

Here enclosed the railway rules as per your link.. https://contents.irctc.co.in/en/Refundrule2015.pdf

Pls consider the same ASAP, We can't Loose the amt it's too big for us Around Rs-2500-/

On Sunday 19th of June 2022
We visited kings Langley train station to purchase tickets to go to Twickenham stadium
To see England rugby. We Did not know what tickets to buy so we asked for assistance at the ticket machine. We pressed the assistance button on machine and spoke to a lady who we asked to help us we needed 2x day passes to go to Twickenham. And return She did this on the screen as we watched and said these are what you need. The tickets she sold us cost £25.60x2
We asked if these were what we needed to get there and back and she said yes . When we got to Euston station we went to the information desk to be told we couldn’t use the tickets we had been sold and that the lady had sold us the wrong tickets also over charged us . We then had to spend more money to get the correct tickets. This caused great distress as we had to then use our food money to buy these, we were then Advertised to apply for our refund . I have been trying to get in touch for 2 days now with no joy please help me sort this out
yours hopefully
Mrs Gittings
Phon number. [protected]

The Coimbatore- Tuticorin link express was much useful to the residents of Tuticorin district and nearby areas eventhough the timings were not convenient to the passengers (it is focusing to the main train i.e. Coimbatore - Nagercoil Express). Recently the link express was suspended, for which, RTI has been made. In reply to the RTI, the Railway authorities said that they are withdrawing link expresses.

Oflate many of the passengers are suffering without this train. Otherwise they have to get down in Vanchi Maniyachi Railway Station by 2.30 a.m. and have to wait for the next train i.e. Pearl City Express which arrives there by 6.30 a.m.

Kindly resume the Link Express or otherwise operate a new express either by existing route or by Coimbatore - Pollachi - Dindigul-Madurai-Tuticorin.

I tried to get the parking pass for my two Wheeler in TVC and KZK stations from last one month. Every time they told we didn't receive any new pass, only renew the old one. Let me know any limitations provide from railway for pass issuer. Please take necessary actions against them and provide the pass.

I had performed journey at Tr. no; 16866 on 12/6/2022 from thanjavur to chennai with my family 4 members at B-2 coach (3rd AC). My ticket pnr: no is [protected] & our birth nos are B-2 /46, 48, 56, & 64. From thanjavur to chennai full night AC not working and we faces many trouble in the entire journey . The B2 coach WGACCN: 136107 made during 15/1/2014 is very old and not fit for travel, the toilets are very bad condition .My complaint must be accept and ratify the faults. As the a/c not worked at full night i am to request you considered the journey as non a/c sleeper class and take charge to non a/c sleeper class (instead of 3rd A/C) and return the balance amount to me immediately & report.
With Regard,
R.Narayanan,
cell no [protected]

Travelling in 16160 by sleeper reservation from Mangalore to Kannur but it was filled by General ticket passengers after crossing Manjeshwar station... it was suffocating condition and Ticket collector never seen till our reach to Kannur... very bad service