Southern Railway Complaints & Reviews

Water is leaking profusely from one hose between Platforms 3 and 4, close to Coach 10. Request to act immediately to stop water wastage. I personally saw this for more than an hour after a train departed from platform 4 as I was waiting to board. Tried my efforts to notify Housekeeping and temporary vehicle service personnel to help reach concerned team, but no luck.

My name is V, Sivaraman and I am 81 years old. My wife is Mrs, Syamala Sivaraman and she is 70 years old. We both have age related disabilities. We are travelling to Hyderabad from Chennai on 30.03.2022 by Train No 12759DOJ seat Nos A2 40 and A2 42 and PNR NO [protected] by Second AC Sleeper and returning on 02.04.2022 by Train No 12760 DOJ from Hyderabad to Chennai by Second AC Sleeper seat Nos A3 14 and A3 16 PNR NO [protected]. We are not able to get lower berths in spite of our advanced age and disabilities. One year back senior citizens concessions were withdrawn though normalcy has been restored concessions to senior citizens are not restored . We suffer . Our earning potential is absolute minimum. We plead to those who can help us in our flight

On[protected] I travelled with my wife in Charminar Express no. 12759 (PNR NO. [protected]) from SPE to SC in AC 2 tier, berths 19 & 21. The compartment, though looking alright, is not in good condition. To our utter disgust it makes lot of noise when the train picks up speed. Outside noise (noise of wheel - coach interaction) and internal loose fittings that make squeaking and hunting noise, etc made us sleepless. It was so irritating.
The travel was so pain some with sudden jerks and pushes. Perhaps, it needs inspection. I am attaching audio recording of the noise.

Sir,

On 16th March, 2022, Myself and my Sister-in-law went to Coimbatore Railway Station to board Chennai To Trivandrum Express (12695)

We got down at the back entrance of the Railway Station around 10.00 pm

When I went to buy Platform Ticket, there was nobody in the Counter to issue tickets. It was closed.

There was a sizable amount of travellers waiting to buy tickets.

Even the Automatic Ticket Vending Machine also non functional.

Nobody is there to attend us . It's a pity.

Also there was no display of Trains Arrival and Departure.and coach positions.

We had to rush to the main entrance to know about the details from tbe Enquiry Counter.

It is very pathetic Sir.

Coimbatore being a very busy Railway Station and thousands of people are traveling to various destinations, the basic needs of the passengers are simply refused.

I request you to inspect the station personally and do the needful.

Or, simply close the back entrance of the Railway Station.

Thanks.

Dear sir,
on 16/02/2022 my mother (B.Kasthuri ) travel in local emu train minjur to nandiambakkam while getting down from nandiambakkam station a unknown person suddenly came and snatching my mother chain 5soverign gold and she fall down i reached home late night on next day i went to korkupet GRP station and meet inspector and raise FIR ( 25/2022) but till now iam not getting positive response from railway police .my mother mentally distrub. i hope railway police take necessary steps to get back chain and future no women passenger suffer like my mother .

thanks®ards
devendran
[protected]

Respected Sir / Madam,

Myself Jockin Vedamuthu 39 M, my wife 34 F and 4 years old son, was travelling on Sun 06th Feb 2022 From Tirunelveli to Mumbai CSMT PNR NO: [protected], as per Railways we can carry upto 35 Kg per person for 2nd Seating General Compartment, so approx 70 Kg we could carry as we were 2 person travelling,

In Tirunelveli Station no one stopped us for carrying a baby cycle which weighted 8 to 10 KG approx in Tirunelveli Entrance or Platform, in journey at Kovilpatti next station a Ticket Conductor (TC ) came and saw the Baby Cycle, he immediately took the book and asked for fine amounted to Rs. 1000/-

Kindly refund some amount or full amount to my PayTM number as ticket was booked through PayTM,

Please find attached, Train Ticket with FIned Receipt for carrying a baby cycle with Photo, Baby cycle tyre is made of thermocol light weight cycle for 3-4 years old kid.

Please do the needful, and hopefully kindly keep 1 person for cautioning passengers while carrying such things in train if fine is going to be levied in railways is my humble suggestion.

Any further information needed, Please let me know.

Thankyou,

Yours Faithfully,
Jockin Vedamuthu

I am travelling in kanyakumari express on feb 9, 2022. I was waiting for the train in platform no. 8. The announcement said the coach A2 will be in coach position 17. But when the train came A2 coach was in position 19. This is not the first time.. Even for the previous journey the situation was the same. With luggages aged people and people with children suffer great difficulty. Kindly make necessary measures and make passengers comfortable.

Rude Behaviour OF TTE

Train no : 16236
Trip date : 06/02/2022
TTE Name : Hepsiba

Rude behaviour to all passengers.she must be warned for his behaviour.passangers are not servants or slaves for her.

We have booked our seats in sleeper and got confirmed. Unfortunately 3 of girls our family members not got seat confirmed. So we take open ticket and planned to accommodate in our seats.as the trip is short period (4 hours). Whe TTE came for check we got our tickets checked and informed since other are girls we cannot able to send them to unreseved coach.with no time she replied in rude way no we cannot able to accept ask them to move to unreserved.

Again we informed we can give penalty or if you have any seats pl confrim us. By the time almost 2 hrs of our journey over. She again started shouting in rude way no we cannot able to accept this makes distrubance to other passengers.

But actually until she came there is pure silence in compartment and all are started sleeping. After she started shouting like barking dog. All compartment started watching us and she started created sceans to show all she is disciplines in her duty.

She stopped barking only when one of the guy agree that he will go to unreserved instead of girls.

Even in midnight TTE also women but she is not giving protection to women.

Inhumanity behaviour.

I was waiting in virudhunager railway station on 23-january-2022 in ticket counter from 3.00 AM for getting a ticket towards Narikudi. But no one was there till 5.00 AM.. I asked to the station master he didn't respond properly.I saw a lady sleeping in announcement room and enquired her.. she replied harshly that tickets will be given after 5.30 AM only.But she was the one in duty.In between this time there is a lot of trains crossing virudhunager But since the seat was empty most of the passengers boarded the train without tickets.

We are a regular passenger from Tiruchirapalli to Tirumangalam railway station. train number 22627, 22628 TPJ TVC express and 16127, 16128 Guruvayur expresses does not stop at Tirumangalam station which is a hub for as much as more than 3 lakhs of population. 16127, 16128 Guruvayur express even stop at Srirangam, Pennadam stations(which are smaller destinations), in this regard i urge you to provide atleast 1 minute stop so that hundreds of passengers and railways get benefited daily.kindly look into thematter and oblige the same. Kindly please take action so that many passengers from nearby villages in Tirumangalam get Railway facilities.

I had approached the railway ticket counter on 13/08/2021 at 7:45 am. Chennai central suburban railway station. Mr ravichandran, counter clerk - ticket issuer denied to issue the ticket after showing my bank employee id card. I am the branch manager of state bank of india, ponneri branch. Due to that i want to travel by cab from chennai to ponneri. The expenses incurred by me was rs 1500. But i got a ticket from the minjur railway station. Whether the rules applicable to different employee for denying the work. The railway is one of psu, if he is denying the service and use a abusive word to the frontline workers. This cause me a mental agony. So that i need a appologise letter from that employee/ disciplinary proceedings want to be initiated against the employee/ i need a compensation of the travel charges and mental agony compensation of rs 50000/- to me

Considering the current pandemic situation, it has been advised to make 50% accomodation. However, since the First class compartments are adjoining to Ladies compartment, the ladies who haven't afforded the first class tickets are overcrowding the First class compartments leaving those who have afforded the first tickets without any space. It's unfair that we are being charged heavily without proper service offered. This has been a common situation in the suburban trains between Chennai Beach to Chengalpattu during the peak hours.

Sir,
The southern railways has imposed restriction only in Chennai EMU local trains from[protected] to get train tickets only after production of fully vaccinated certificate. This move is good move but without providing Sufficient time the restriction has been imposed within short time during Pongal festival season it has to be reconsider for the following things;

1.During Pongal festival season many peoples from in and around Chennai go to native places to celebrate Pongal in their villages by long distance trains, for boarding long distance trains peoples uses local train access from their areas, which is easy access to both Chennai Central, Egmore stations to carry luggages, specially new dresses bags. Whereas there is no such restriction to produce fully vaccinated certificate in long distance trains to buy tickets that created lot of confusion among peoples.

2. Admittedly there are some peoples not vaccinated fully, many single vaccinated peoples, many other ailments peoples not in a position to vaccinate to get local trains tickets. But for boarding long distance trains they have to go by local buses with heavy luggages or try metro trains with luggages or private taxis, where there is no fully vaccinated certificate restriction. This also created lot of confusion among peoples.

3. Imposing restrictions during Pongal festival season to travel in Chennai EMU local trains made peoples to spend more money in buses, metro train and private autos, taxis to reach Chennai Central and Egmore, Tambaram or any boarding stations which is extra burden to poor peoples during pandemic periods using local trains.

4. In a group of family members traveling to native place in long distance trains for Pongal festival in which one or two not vaccinated fully or single vaccinated, hence not possible to get local trains tickets for all hence all have to take alternative options of buses, Metro, taxis which is little bit costly comparing local trains, where there is no fully vaccinated certificate restriction.

5. Fully vaccinated certificate restriction may be imposed on peak hours as earlier imposed by southern railways (7 to 9.30am, 4.30pm to 7pm) where there is huge crowds admittedly but during non peak hours crowd is generally less nowadays and considering Pongal festival season, the fully vaccinated certificate restriction to get tickets in Chennai EMU local trains may be reconsidered considering the Pongal festival season for poor peoples.

I humbly request you to reconsider the restriction imposed to get tickets in Chennai local Emu trains only on production of fully vaccinated certificate for the sake of general public at least during the Pongal festival seasons and allow poor peoples to get Chennai local Emu trains tickets without any restrictions.

Enclosure;
Press release of southern railways dated[protected].

With regards,

KRISHNARAJ.H
Advocate
Madras High Court,
Cell No.[protected].

Hello im mohan from trichy.. Now im going this train no(12636) vaigai superfast express., this train route was totally changed without no prior information.. This is totally disguised... I need a clear information about why you changed the route and i need a refund for this travel..

My PNR number is [protected]. I travelled from Sivakasi to Chennai Egmore on 30.11.2021 in II AC Compartment No.15074C. The AC was not working from the very beginning. It tripped off frequently. The attender tried to make it good at Madurai and Dindigul, but his efforts went in vain.
We got suffocated inside the Compartment, got swetting and the journey was very cumbersome.
I request to look in to the matter and refund the entire ticket fare for two persons.
My mail id [protected]@yahoo.co.in
[protected]
K. PARAMANANDHAM, CA

Tamilnadu police check post in railway property so pls Remove the police check post

The attimanam railway under DRM/ CHENNAI gate the railway gate crossing the vechiles and tractor and lorry and two wheeler crossing the attimanam railway gate is damaged and public using this spot having more pains with tears . Hence please repair permanently and save accidents at the earliest .please help

Yesterday I travelled from coimbatore to chennai by CBE-MAS SFEXP (02674) (CHERAN EXPRESS) in coach number S-8. Our seat was just near the door. Though this train starts from Coimbatore the bathroom was stinking and the foul smell filled our seat area and it was difficult sit !! It seems it was not at all cleaned !! Bathroom was just slushy and water was not flowing out freely !! My 85 year old mother in law was with me and she found it very difficult to breath and we were forced to keep the windows open (which is a risky affair during night time !!). Really the worst journey !! Railways is paying a bonus equal to 78 days wages to their employees and this is quality of work they do !! Really pathetic !!
Hope concerned railway employee is pulled up for his/her negligence and it does not occur in future.

Hi team, the platform 4 at Coimbatore Main railway station is damaged. Please fix it otherwise it will get more worse

They talk rude to the clg and school students even I take the ticket the ticket was in my friends and even after I show the ticket I paid fine unbelievable employees