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Southern Railway Complaints & Reviews

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Updated: Mar 9, 2026
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V
Vinoth che
Oct 9, 2021
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Address: Trichy

I'm travel to train number 02666 but I'm all was booking in 2s D2 . My site siting other person so I'm sad of mind 😏 . Reserve compartment all waiting ticket person sitting. so I'm sad of my mind. Ttrr not checking so pls check in 2s coach
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    Abdur Rahman Karim
    Sep 21, 2021
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    Dear Sir,

    We are local resident of Tenkasi District and Many tourist visit to Tenkasi and Advertisement board fixed on the entrance of TENKASI Station (picture attached) is confusing passengers entering the station. We request you to remove the confusing advertisement on the entrance of Railway station steps.
    Southern Railway customer support has been notified about the posted complaint.
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      F
      Franklin Stephen
      Sep 6, 2021
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      Address: 413 seminary lane pasumalau, Madurai 625004

      The railway track from Madurai to Virudunagar, near the Pasumalai/ Beraca nagar level crossing by electric post number 499/2. the track joint is producing a very heavy noise while trains are proceeding. Please look into the track joint enable to travel the train smoothly.
      Southern Railway customer support has been notified about the posted complaint.
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        G
        ganesh.koushick
        Aug 30, 2021
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        Address: Tambaram railway station

        Sir, The car Parking charges by southern railway batched workers are cheating the public. They do not have neither watch nor clock with them and noting wrong time in parking ticket.

        I entered into station by 3:35 pm that parking charge worker noted as 3:00 pm by manually in the parking ticket. When I asked him then he overwrites as 3:35 pm. If I didn’t notice, while return after 40 minutes they would have charge me again.

        This is happened 2nd time to me and I was paid the additional amount of rupees 50 for 45 minutes total parking time.(I paid totally 100)
        Southern Railway customer support has been notified about the posted complaint.
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          Thanthi bala
          Aug 29, 2021
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          Sir i have approached the concerned staff regarding refund for the ticket cancellation but i haven't received appropriate response from them as per the railway regulations refund can be proccesed before half n hour for the departures, but i have applied before 2 hours of the journey they havent given proper response and told that we didn't approached them.. So if anything required Kindly check with the CCTV footage, i request you to refund me the amount
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            J
            Jramanak78
            Jul 21, 2021
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            Address: Kenchenahalli Railcross gate, Yelahanka, Bengaluru-560064

            Dear Sir, I understand that as per the rules, whenever train passes through the railway crossing gate and if there is a sign "w" the train passing through has to whistle and there is also a number of times train has to honk. But I noticed that sometimes some train is continously honking even when they are far away approaching the railway cross gate till they cross the gate which is causing lots of disturbance in the neighborhood

            Request you to look into this matter.
            Southern Railway customer support has been notified about the posted complaint.
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              L
              Lucky@23
              Jul 8, 2021
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              We a group of Almost 35 menbers are boarding daily mmts at hitec city to james street before lockdown. After lockdown timings of mmts are changed and we dont have train from 9am tp 10am at hitec city we are now forced to prefer rtc busrs. Even in the evening hours train coming at 6.15 if it is shofted to 6.40 it will help most o[censored]s saving our time and we can skip traffic jams daily we are facing while boarding inyo rtc buses

              Request you pls resume mmts BETWEEN 9am to 10am and also shift or change evening mmts to 6.40
              Southern Railway customer support has been notified about the posted complaint.
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                G
                Gem5
                Jul 5, 2021
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                Address: coimbatore

                I had parked the car on 3rd july 10.00pm at coimbatore railway station and picked up on july 5th 3.00am. The parking costed to Rs300. There are no tariff details/boards in the railway station. Bills are not provided and on compulsion I got to know the amount mentioned in the bill was Rs60 which I did not get/see. The behaviour from the money collectors was very rude.
                I request the management to keep proper tariff boards and provide bill for the payments made.
                Southern Railway customer support has been notified about the posted complaint.
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                  M
                  m.shahulraj Raj
                  Jun 27, 2021
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                  The parking fee @ ernakulam south and north too high. 1 day price reasonable, but from second day onwards they charging 200% and above. The all world struggling due to corona pandamic, during this stage also some people thefting money from people poket.
                  Usually after one day the min %only adding any similar cases like rent .
                  But here not understand, they are doing their onway. Expect southern railway support.
                  To avoid misuse you can mentioned railway tickets mandatory for parking.

                  Expect we will get support.
                  Southern Railway customer support has been notified about the posted complaint.
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                    S
                    Selvarajeev
                    Jun 18, 2021
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                    Address: Madras medical college, Park Station

                    Train No: 03351
                    PNR :[protected]
                    In D3 coach all the toilets were without cleaning.
                    In this pandamic situation people's are already suffered.. Indian railway please ensure the people's safety.
                    Southern Railway customer support has been notified about the posted complaint.
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                      Skh_ram
                      Jun 11, 2021
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                      I am one of the employees in Southern railway. I want to bring to the notice of the ‘cbse, HO..about the MALPRACTICE going on in almost all 7 Southern Railway schools, which, in recent years changed over to CBSE curriculum due to the fear of closure. However, bringing cbse as curriculum has NO WAY CHANGED THE BASIC NATURE using MALPRACTICE at every level of assessment. Taking advantage of the COVID pandemic ONE SCHOOL AT PONMALAI, TRICHY, Tamilnadu, has been UPLOADING COMPLETE IMAGINARY MARKS, without conducting any Tests. Misleading reports have been sent to the LOCAL REGIONSL OFFICE (chennai) ...as the SMC members are officers of different level, .. they hardly get chance to inspect things. The malpractice has been going on even for state board also but it still continues. In order to save the dignity of the CBSE, .. there MUST BE INTERFERENCE FROM DELHI HQ...at the earliest. ( A SURPRISE VISIT TO THE SCHOOL ITSELF WILL REVEAL THE TRUTH...)
                      Southern Railway customer support has been notified about the posted complaint.
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                        Jeethujain
                        May 2, 2021
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                        Hello sir... We having ac tickets all over india there is free a/c waiting room why in egmore station there is prepaid.. Already we are paying in the tickets why in this egmore station there is no service... We have 5hrs time where to sit sir how can we pay per hr 30 rs per person... I request you to make free ac waiting hall for ac tickets in egmore station thanking you
                        Southern Railway customer support has been notified about the posted complaint.
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                          U
                          UDUMAN MYDEEN
                          Mar 31, 2021
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                          Address: 263B/17A,Rahman iya puram

                          Dear sir
                          This is uduman pnr[protected] I'm traveling from chennai egmore to kadayanallur through podhigai express there was a long delay more than 5 hours and there is no information regarding delay via sms lot of people evacuated haft of journey.
                          Southern Railway customer support has been notified about the posted complaint.
                          The train should always be on time if its not then you must complaint it. They will get feedback from the passenger then only system will change. To know the procedure you can google it or you can visit:- https://www.mecitizen.in/online-complaint/railway-complaint
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                            A
                            Anto98
                            Mar 3, 2021
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                            Sir/Madam
                            Since being new to this situation, I would like to put forward a question based on railway fine imposed by the authorities. A person is caught on the railway platform without platform ticket, how much fine that person has to pay the authorities?? Its understood that person was wrong but not on purpose ... they have told me they were there in front of the entrance to ask whether im allowed to go inside but i havent seen them over there at that time ! I came to know its not allowed to go to station because of pandemic situation. But i only took few minutes because i had to give certain medicines to my brother who forgot to take with him . He couldnt come out because he hd lugguages inside so taking a risk might the train to take off ! I had talked to the person in charge who held me there and told me to pay fine . But he refused to hear what i had to say . And gave me a fine of 350 rupees . I want to know the genuinity of the fine imposed on me, Because when i searched on google i came to know 250 is the fine . Im attaching the bill for reference
                            Southern Railway customer support has been notified about the posted complaint.
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                              S
                              sivakumar krishnaram
                              from Bengaluru, Karnataka
                              Feb 25, 2021
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                              Today in tambaram sanetorium they announced that suburban train will come on platform no. 3 but the train came on platform no. 1 I enquired officials working there they told that they also don't know and there is no telephone for communication regarding this further they told that there's no complaint I want to know why this miscommunication happened and please rectify and intimate me about steps ta5
                              Southern Railway customer support has been notified about the posted complaint.
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                                Pragadeesh Kanagavel
                                from Hyderabad, Telangana
                                Jan 20, 2021
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                                East tambaram railway station rest room is really worst. They charge 5 rs to use, it looks horrible looks like it hasn't been cleaned for years. Rest room is covered with spider web and unhygienic. I don't understand why we have to pay and use such horrible rest room. In such pandemic situation cleanliness is very important. please take necessary action.
                                Southern Railway customer support has been notified about the posted complaint.
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                                  Baskaran sundararaman
                                  Dec 30, 2020
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                                  Address: G 3 Makizham enclave No 7 Engineers Avenue, Raghava Nagar 5th street Moovarasampet Chennai 91

                                  I booked a train ticket on 21.12.20 at Palani Railway station in train No.02652 for my journey from Palani to Chennai central on 30.12.20.
                                  PNR No.[protected] .As I had some urgent work I reached chennai on 28.12.20. I went to St. Thomas Mount railway station for cancellation of the ticket on 29.12.20 at 4.30 pm and to my surprise I was told that due to system failure cancellation could not be made. I repeatedly visited for 3 times at an interval of half an hour and network was not restored. Then went to St. Thomas Mount railway station today (30.12.20) and produced the ticket for cancellation.
                                  cancellation fee of Rs.360 was collected. If the cancellation was done on 29.12.20 the cancellation fee would be only 240. Due to system failure I incurred lose of Rs.120 . It is purely the fault of the department . I therefore request the authorities concerned to refund Rs. 120 to me as it is not a fault on my part.

                                  Thanking you,

                                  B.SUNDARA RAMAN
                                  Southern Railway customer support has been notified about the posted complaint.
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                                    S
                                    Sagar Yashvanth
                                    Nov 19, 2020
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                                    Address: ಅಂದೇರಿ = ಮುಂಬೈ

                                    ನಾನು Facebook ನಲ್ಲಿ Bike ನೋಡಿದೆ Price ಕಡಿಮೆ ಇದೆ ತಕೊಲೋನ ಎಂದು ಆಸೆ ಆಯಿತು ನಾನು msg ಅಕಿದೆ ಈ bike Delivery ಈದಿಯ ಅಂತ reply ಬರುತ್ತೆ ond number ಕಳಿಹಿಸುತ್ತಾರೆ ಅದಕ್ಕೆ Call ಮಾಡಿದೆ 60000 amont ಅಂತ ಹೇಳುತ್ತಾರೆ nanu ಕಡಿಮೆ madi yendu ಕೇಳಿದಾಗ 40000 bike Price ಆಗುತ್ತೆ .2 days bittu call ಬರುತ್ತೆ ನೀವು 3000 ಪಾರ್ಸೆಲ್ ಚಾರ್ಜಸ್ online madbeku ಅಂತ ನಾನು ಇವರು ನಿಜವಾದ army officer ತಿಳಿದುಕೊಂಡು 3000 amont shayid khan ಎಂಬ ವ್ಯಕ್ತಿ accont ಗೆ Transfer ಮಾಡ್ದೆ ಅವರು ಅಂತ ಅಂತವಾಗಿ 40000 ಹಣ ವಸೂಲಿ ಮಾಡುತಾರೆ ಇವರು ನಿಜವಾದ army officer ಅಲ್ಲ ಅಂತ ಆಮೇಲೆ ಗೊತ್ತು ಆಗುತ್ತೆ ಇದರ ಮೂಲಕ ತಿಳಿಸುವುದೆಂದರೆ ನನಗೆ ನ್ಯಾಯ ದೊರಕಿಸಿ ಕೊಡಿ please I kindly Request you
                                    Southern Railway customer support has been notified about the posted complaint.
                                    Nov 19, 2020
                                    Updated by Sagar Yashvanth
                                    shayid Khan ಅಂತ ಹೆಸರು ಕೊಟ್ಟು jora ಸಿಂಗ್ ಎನ್ನೋ ಹೆಸರನ್ನ ಹೇಳಿ id card send madthare

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                                      Susan Ward
                                      Nov 19, 2020
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                                      I live beside your railroad at: 12235 101A Ave Surrey, B.C. V3V7J[protected]
                                      o The idling occurs quite often in the late evening and wakes the entire household. There is work in the morning making it difficult to get back to sleep.
                                      o This also occurs during the daytime and the fumes become so strong that I and the pets need to go indoors.

                                      The duration of this idling goes anywhere from 20 mins - 60 mins.

                                      I realise its an industry but wonder why it is performed in the residential area when the rail yards and industry parks are not far away ?
                                      Southern Railway customer support has been notified about the posted complaint.
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                                        Rajeswaran Arumugam
                                        Nov 17, 2020
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                                        Address: A3, Dwaraka Apts, 19 Trust puram 2nd main road, KODAMBAKKAM

                                        I booked berths for 2 senior citizens(69 & 63 yrs) and 2 super senior citizens (96 & 85 yrs). All are allotted Middle and Upper berths. Can you do something for us to use the berths? PNR No:[protected] Train No:06235
                                        Thanks
                                        Rajeswaran A
                                        Southern Railway customer support has been notified about the posted complaint.
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