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Southern Railway Complaints & Reviews

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Updated: Aug 12, 2025
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S
Selvarajeev
Jun 18, 2021
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Address: Madras medical college, Park Station

Train No: 03351
PNR :[protected]
In D3 coach all the toilets were without cleaning.
In this pandamic situation people's are already suffered.. Indian railway please ensure the people's safety.
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    Skh_ram
    Jun 11, 2021
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    I am one of the employees in Southern railway. I want to bring to the notice of the ‘cbse, HO..about the MALPRACTICE going on in almost all 7 Southern Railway schools, which, in recent years changed over to CBSE curriculum due to the fear of closure. However, bringing cbse as curriculum has NO WAY CHANGED THE BASIC NATURE using MALPRACTICE at every level of assessment. Taking advantage of the COVID pandemic ONE SCHOOL AT PONMALAI, TRICHY, Tamilnadu, has been UPLOADING COMPLETE IMAGINARY MARKS, without conducting any Tests. Misleading reports have been sent to the LOCAL REGIONSL OFFICE (chennai) ...as the SMC members are officers of different level, .. they hardly get chance to inspect things. The malpractice has been going on even for state board also but it still continues. In order to save the dignity of the CBSE, .. there MUST BE INTERFERENCE FROM DELHI HQ...at the earliest. ( A SURPRISE VISIT TO THE SCHOOL ITSELF WILL REVEAL THE TRUTH...)
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      Jeethujain
      May 2, 2021
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      Hello sir... We having ac tickets all over india there is free a/c waiting room why in egmore station there is prepaid.. Already we are paying in the tickets why in this egmore station there is no service... We have 5hrs time where to sit sir how can we pay per hr 30 rs per person... I request you to make free ac waiting hall for ac tickets in egmore station thanking you
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        U
        UDUMAN MYDEEN
        Mar 31, 2021
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        Address: 263B/17A,Rahman iya puram

        Dear sir
        This is uduman pnr[protected] I'm traveling from chennai egmore to kadayanallur through podhigai express there was a long delay more than 5 hours and there is no information regarding delay via sms lot of people evacuated haft of journey.
        Southern Railway customer support has been notified about the posted complaint.
        The train should always be on time if its not then you must complaint it. They will get feedback from the passenger then only system will change. To know the procedure you can google it or you can visit:- https://www.mecitizen.in/online-complaint/railway-complaint
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          A
          Anto98
          Mar 3, 2021
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          Sir/Madam
          Since being new to this situation, I would like to put forward a question based on railway fine imposed by the authorities. A person is caught on the railway platform without platform ticket, how much fine that person has to pay the authorities?? Its understood that person was wrong but not on purpose ... they have told me they were there in front of the entrance to ask whether im allowed to go inside but i havent seen them over there at that time ! I came to know its not allowed to go to station because of pandemic situation. But i only took few minutes because i had to give certain medicines to my brother who forgot to take with him . He couldnt come out because he hd lugguages inside so taking a risk might the train to take off ! I had talked to the person in charge who held me there and told me to pay fine . But he refused to hear what i had to say . And gave me a fine of 350 rupees . I want to know the genuinity of the fine imposed on me, Because when i searched on google i came to know 250 is the fine . Im attaching the bill for reference
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            S
            sivakumar krishnaram
            from Bengaluru, Karnataka
            Feb 25, 2021
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            Today in tambaram sanetorium they announced that suburban train will come on platform no. 3 but the train came on platform no. 1 I enquired officials working there they told that they also don't know and there is no telephone for communication regarding this further they told that there's no complaint I want to know why this miscommunication happened and please rectify and intimate me about steps ta5
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              P
              Pragadeesh Kanagavel
              from Hyderabad, Telangana
              Jan 20, 2021
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              East tambaram railway station rest room is really worst. They charge 5 rs to use, it looks horrible looks like it hasn't been cleaned for years. Rest room is covered with spider web and unhygienic. I don't understand why we have to pay and use such horrible rest room. In such pandemic situation cleanliness is very important. please take necessary action.
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                B
                Baskaran sundararaman
                Dec 30, 2020
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                Address: G 3 Makizham enclave No 7 Engineers Avenue, Raghava Nagar 5th street Moovarasampet Chennai 91

                I booked a train ticket on 21.12.20 at Palani Railway station in train No.02652 for my journey from Palani to Chennai central on 30.12.20.
                PNR No.[protected] .As I had some urgent work I reached chennai on 28.12.20. I went to St. Thomas Mount railway station for cancellation of the ticket on 29.12.20 at 4.30 pm and to my surprise I was told that due to system failure cancellation could not be made. I repeatedly visited for 3 times at an interval of half an hour and network was not restored. Then went to St. Thomas Mount railway station today (30.12.20) and produced the ticket for cancellation.
                cancellation fee of Rs.360 was collected. If the cancellation was done on 29.12.20 the cancellation fee would be only 240. Due to system failure I incurred lose of Rs.120 . It is purely the fault of the department . I therefore request the authorities concerned to refund Rs. 120 to me as it is not a fault on my part.

                Thanking you,

                B.SUNDARA RAMAN
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                  S
                  Sagar Yashvanth
                  Nov 19, 2020
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                  Address: ಅಂದೇರಿ = ಮುಂಬೈ

                  ನಾನು Facebook ನಲ್ಲಿ Bike ನೋಡಿದೆ Price ಕಡಿಮೆ ಇದೆ ತಕೊಲೋನ ಎಂದು ಆಸೆ ಆಯಿತು ನಾನು msg ಅಕಿದೆ ಈ bike Delivery ಈದಿಯ ಅಂತ reply ಬರುತ್ತೆ ond number ಕಳಿಹಿಸುತ್ತಾರೆ ಅದಕ್ಕೆ Call ಮಾಡಿದೆ 60000 amont ಅಂತ ಹೇಳುತ್ತಾರೆ nanu ಕಡಿಮೆ madi yendu ಕೇಳಿದಾಗ 40000 bike Price ಆಗುತ್ತೆ .2 days bittu call ಬರುತ್ತೆ ನೀವು 3000 ಪಾರ್ಸೆಲ್ ಚಾರ್ಜಸ್ online madbeku ಅಂತ ನಾನು ಇವರು ನಿಜವಾದ army officer ತಿಳಿದುಕೊಂಡು 3000 amont shayid khan ಎಂಬ ವ್ಯಕ್ತಿ accont ಗೆ Transfer ಮಾಡ್ದೆ ಅವರು ಅಂತ ಅಂತವಾಗಿ 40000 ಹಣ ವಸೂಲಿ ಮಾಡುತಾರೆ ಇವರು ನಿಜವಾದ army officer ಅಲ್ಲ ಅಂತ ಆಮೇಲೆ ಗೊತ್ತು ಆಗುತ್ತೆ ಇದರ ಮೂಲಕ ತಿಳಿಸುವುದೆಂದರೆ ನನಗೆ ನ್ಯಾಯ ದೊರಕಿಸಿ ಕೊಡಿ please I kindly Request you
                  Southern Railway customer support has been notified about the posted complaint.
                  Nov 19, 2020
                  Updated by Sagar Yashvanth
                  shayid Khan ಅಂತ ಹೆಸರು ಕೊಟ್ಟು jora ಸಿಂಗ್ ಎನ್ನೋ ಹೆಸರನ್ನ ಹೇಳಿ id card send madthare

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                    S
                    Susan Ward
                    Nov 19, 2020
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                    I live beside your railroad at: 12235 101A Ave Surrey, B.C. V3V7J[protected]
                    o The idling occurs quite often in the late evening and wakes the entire household. There is work in the morning making it difficult to get back to sleep.
                    o This also occurs during the daytime and the fumes become so strong that I and the pets need to go indoors.

                    The duration of this idling goes anywhere from 20 mins - 60 mins.

                    I realise its an industry but wonder why it is performed in the residential area when the rail yards and industry parks are not far away ?
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                      Rajeswaran Arumugam
                      Nov 17, 2020
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                      Address: A3, Dwaraka Apts, 19 Trust puram 2nd main road, KODAMBAKKAM

                      I booked berths for 2 senior citizens(69 & 63 yrs) and 2 super senior citizens (96 & 85 yrs). All are allotted Middle and Upper berths. Can you do something for us to use the berths? PNR No:[protected] Train No:06235
                      Thanks
                      Rajeswaran A
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                        K
                        Kapel
                        Nov 10, 2020
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                        Address: Wimco Nagar, Chennai

                        Hello Sir,
                        Request you to please pay a visit to the Wimco Nagar Railway crossing and see the condition of the tar road near the tracks. There was some work which was carried out a few weeks back but stones were arranged instead of neatly laying tar by the side of the tracks.
                        Luckily the schools are closed now, else this is a big inconvenience to the public. But still there are people who cross the tracks with their vehicles and it is very difficult. Just imagine the problem it creates in the night which is very dangerous.
                        Request you to please have this issue resolved.
                        Than you
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                          K
                          Khaleel Baaqavee (கலீல் பாகவீ)
                          Nov 3, 2020
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                          Resolved

                          Parangipettai (PO) Railway Station should be saved

                          Address: Parangi Pettai

                          Parangipet, historically called Porto Novo ("New Port" in Portuguese) an important and a big town in Cuddalore District, Tamilnadu, has played a major role in the pride of our nation’s history.

                          Now the basic rights being taken away, the town will be again known for its bitterness or hostility in the proud history of Tamilnadu and the Nation at large.

                          As yet, the town has been unfairly treated by the state government,...
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                          Karuppiah Shanmugavel
                          Oct 17, 2020
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                          Hi,

                          My name is Karuppiah and am residing at Chennai. due to some medical emergency my mother is going to Tirunelveli from chennai Tambaram in train no# 06723 / MS QLN EXPRESS . She is not a educated person, in ticket counter railway employees refused to give me a platform ticket and they aid fo amd ask the railway police whether you can go or not and to ask further details & Railway police told me that it's your own risk to enter the station without a platform ticket and we will not allow you to go and help you mother travel in the train.i explained the situation as she is not educated and how she can find a coach and get in by identifying it .they did not understand the situation .this not the way the southern railways (Indian railways) treat it's people.i request the concerned person to take necessary action to help the people of India to travel in Indian railways and I am demanding an appologies from southern railways for the inconvenience caused, below I have mentioned the journey details for your information. I request the railway department to show somerespect towards the senior citizen of india .

                          Thank you.
                          +1 photos
                          Southern Railway customer support has been notified about the posted complaint.
                          Oct 17, 2020
                          Updated by Karuppiah Shanmugavel
                          Platform ticket denied at the ticket counter
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                            J
                            Jayanthi J
                            Oct 13, 2020
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                            Address: Guindy railway station ticket counter

                            I am working as JRF in Anna university. Though I have permission letter from university and ID card, they( Guindy railway station ticket counter) didnt allow me to travel in special sub urban train( essential service). Submitted for your kind attention and action please
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                              S
                              Saravanan Gopal
                              from Madurai, Tamil Nadu
                              Sep 27, 2020
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                              Address: 16a, Godavari street,

                              Sir, today morning i went for ticket booking at st. Thomas mount railway. 27.09.2020 at 9.30 am, there in the counter one male member who was in counter no. 1 was behaving very rude with me, he is very much interested in seeing his mobile and chat in whatapps, he use language in tamil with public only in singular, (Ne poi utkar, theriyathu for clarifing doubt) he was talking very rude with me no polite in talking with public, he is commanding me as if i am slave to him.
                              Sir, i request you to give suitable warning to him and advice him to be polite and answer with public in good manner.

                              G. Saravanan
                              [protected]
                              Southern Railway customer support has been notified about the posted complaint.
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                                Vimal Varadharajan
                                Sep 23, 2020
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                                Address: Central Railway station

                                Hona'ble ir chairman,

                                Permanently augmented with the effective from 1st june 2020 reflecting indian railways time table rail users waiting more-than 20 years british indian railways gifted meter gauge trains since not provided southern railways management after conversion between mayiladuthurai. Obey the public order.

                                1. Chennai egmore - sengottai fast passenger daily
                                2. Chennai egmore - thanjavur fast passenger daily
                                3. Chennai egmore - madurai parcel passenger daily
                                4. Villupuram - thanjavur passengers daily two pairs
                                5. Tiruchirappalli - chengalpattu fast passenger daily
                                6. Mayiladuthurai - karaikudi passengers daily three pairs
                                7. Mayiladuthurai - thiruthuraipoondi passengers daily two pairs
                                8. Chennai egmore - karaikudi kamban express daily
                                9. Chennai egmore - tuticorin janata express daily
                                10. Chennai egmore - mayiladuthurai intercity-express daily
                                11. Chennai egmore - quilon express daily
                                12. Chennai egmore - madurai koodal express daily
                                Southern Railway customer support has been notified about the posted complaint.
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                                  Veronica K. R
                                  Aug 16, 2020
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                                  Good evening sir
                                  My name is K.F.Rajan, and my father name is K.Kannan. (retired southern railway loco, medical card no:[protected] His age is above 86 years old. About two years ago he got his legs fractured so he can't able to walk and also he is catheterized. About a couple of days he is suffering of a extreme pain from Urinary tract infection so we decided to change his catheter for that we took him to Southern railway headquarters Perambur at 6:29pm at the casualty. But the doctor refused to give emergency treatment and sent away us. So kindly take immediate action against the person involved.
                                  Southern Railway customer support has been notified about the posted complaint.
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                                    S
                                    Sanjeeviraman Babu
                                    Aug 14, 2020
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                                    Address: Chennai

                                    Dear sir,

                                    We like to cancel our retiring room ticket. As per the officials at tambaram rly station says that they have not recieved the gvt order to cancel the retiring room tickets. Kindly cancel our retiring room tickets and refund our payments.

                                    Please find the below ticket details

                                    Name : bhanumathi
                                    Age : 60
                                    Check in date :[protected]
                                    Tanjore : retiring room ticket number[protected]
                                    Pnr number : [protected]
                                    Train number : 16865
                                    Departure date : 1-6-20
                                    Source and destination : egmore to tanjore
                                    Room type : 1 delux ac
                                    Cost : 896

                                    Check in date :[protected]
                                    Kumbakonam : retiring room ticket number[protected]
                                    Pnr number : [protected]
                                    Train number : 16865
                                    Departure date :[protected]
                                    Source and destination : egmore to kumbakonam
                                    Train number :
                                    Room type : 1 delux ac
                                    Cost 896
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                                      Murali Seduraiyar
                                      Jul 25, 2020
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                                      Address: Vayalur, thanjavur

                                      I am booking 16th July, train cansel but no refund My money
                                      +1 photos
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