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Southern Railway Complaints & Reviews

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Updated: Aug 12, 2025
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Southern Railway reviews & complaints page 8

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S
Sampath5*
from Namakkal, Tamil Nadu
Jul 24, 2019
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Address: No 4, mon road, Chennai, 600016

Recent past weeks in the rush hour railway operate most of trains to beach as ladies coach (First six compartment for ladies and last six compartment for general). It means railway assumed 50/50 male/female. Unfortunately your assumption is wrong. Only 33 percentage female and 67 percentage male are travelled. It is clear that all ladies coaches not occupied. 67 percentage male passengers travelled rest of six compartment likely goods train. Please do field verification. Suggestions. Female and male ratio as 4 : 8. It should be first 4 for ladies and last 8 for only gents or first and last two compartment for ladies middle eight for gents. Thank you.
Southern Railway customer support has been notified about the posted complaint.
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    S
    SrinivasaGopalan Seshan
    from Chennai, Tamil Nadu
    Jul 19, 2019
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    From single ladies special train you guys are providing 2 ladies special. Announcing first 6 coaches are for ladies apart from the 2 existing ladies compartments. How the hell do you think in remaining 4 coaches the public can board. Atleast if you guys planned not to send both ladies special one after other it would have made sense. Worst worst ever services provided by tambaram railway authorities.
    Southern Railway customer support has been notified about the posted complaint.
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      P
      Potluri Sridhar
      from Bengaluru, Karnataka
      Jul 18, 2019
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      Address: Bangalore, Karnataka, 560071

      I have lost a black colour bag with certificates in the name of prvallika, please help me find it.

      This happened while travelling from beach road chennai to tambaram station. We got off the train by leaving the black color bag. Please help me find my certificates.

      Please help me get contact details of respective people who clean the train and depoist bag if found in train. Or let me know where i can find the information.
      Southern Railway customer support has been notified about the posted complaint.
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        H
        huzefa millwala
        from Chennai, Tamil Nadu
        Jul 11, 2019
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        Address: Chennai, Tamil Nadu, 600001

        Arakkonam ladies train was usefull and ideal for ladies especially
        For school childrens in the morning time and office goers in the morning
        As well as in the evening. But from 1-7-2019 it is split as 5 compartments
        Only for ladies and 4 compartments for common. Now there is no place for lot of ladies as they are standing while travelling in this train because already it is full while arrival in chennai beach station. Actually this is
        Disgusting and none of the ladies travelling in this arakkonam ladies train
        Expected this to happen. Instead only male passengers are satisfied,
        Eventhough they got occupancy in most of the compartments
        In all the emu trains, out of which there is only 2 compartments for ladies
        In all the emu trains. So we request the railways to reverse the order as
        Arakkonam ladies train for full occupancy of ladies atleast from
        Velacherry to thiruvallur and then continue for occupancy of
        Ladies and gents till arakkonam. Hope this will be changed effect from
        Atleast 1-8-2019 onwards.
        Southern Railway customer support has been notified about the posted complaint.
        For the past 4 days the Chennai Local Train is departing early then it's actual departure time. Which cause inconvenience to everyone especially those who are going to work. If the schedule has been changed at least change it in your time table. If not please maintain your departure time as it's in.
        For the past 4 days the Chennai Local Train is departing early then it's actual departure time. Which cause inconvenience to everyone especially those who are going to work. If the schedule has been changed at least change it in your time table. If not please maintain your departure time as it's in.
        My mobile number is written in so many train toilets and inside train compartment someone I don't know who is writing my mobile number for sex chat, body massage and sex etc all are calling and disturbing me day and night please help me to remove my numbers.

        Regards,
        Selvamani

        arakkonam ladies train - Comment #3497911 - Image #0
        arakkonam ladies train - Comment #3497911 - Image #1
        arakkonam ladies train - Comment #3497911 - Image #2
        arakkonam ladies train - Comment #3497911 - Image #3
        arakkonam ladies train - Comment #3497911 - Image #4
        arakkonam ladies train - Comment #3497911 - Image #5
        Please help me to remove my numbers from all trains.
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          J
          jacqulinesundari
          from Pathankot, Punjab
          Jul 11, 2019
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          Address: Perungalathur, Chennai 600063, Chennai, Tamil Nadu

          Train no.40557, beach-chenglepet train was operated at 18.07hrs till 30.6.19. But from 1.7.19 onwards its timing was changed to 18.27 hrs. The gap between the previous chenglepet emu and this one is nearly 1 hr.

          Since it is quite obvious that 18.00 hrs is the peak return time of the office goers, this time gap leads to foot board travel on the already crowded train. It is high time when we reach our destinations.

          Considering he safety scenario, southern railway may please consider of operating the beach-chenglepet emu at the old time (18.07hrs) itself.
          Southern Railway customer support has been notified about the posted complaint.
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            J
            Jayapoorana
            from Mumbai, Maharashtra
            Jul 10, 2019
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            Address: 2/457, III MAIN ROAD, VENKATESAPURAM, VANDALUR, Chennai, Tamil Nadu, 600048

            SR has revised the Chengalpattu - Beach emu train timings. Though the trains are scheduled in good manner to serve the people, the train never arrives the station in the scheduled time. Further in the evenings there is a long gap between the trains to Chengalpattu which results in reaching home very lately. Such long gaps and non arrival in the stipulated time only results in over crowd of the train. Hence arrival of train and extension of ladies special train upto Chengalpattu is requested.
            Southern Railway customer support has been notified about the posted complaint.
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              S
              srisru
              from Coimbatore, Tamil Nadu
              Jul 9, 2019
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              Sir

              Suddenly your office changed the full ladies special train into half. This creates a lot of practical problem to us.
              Today in the first ladies special train, out of the allocated first 6 coaches gents boarded the train in coach 2 and 4.
              Nobody deboarded them.

              Please look into the matter. We are comfortable with the existing practice of full ladies special single train. Even gents were used to it and until june we faced no such problem of gents boarding ladies special
              Southern Railway customer support has been notified about the posted complaint.
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                K
                Kavithasubramainan
                from Pathankot, Punjab
                Jul 9, 2019
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                Address: Vandalur, ch-48, Chennai, Tamil Nadu

                From 1.7.2019, train no. 40557 beach-chenglepet which usually starts at 18.07 hrs have been rescheduled to 18.27 hrs. The gap between the previous chenglepet (17.38 hrs) and this emu is nearly 1 hour. As this is the peak hour of travel of the train commuters, this particular train is over crowded.
                As this is already overcrowded in the fort station itself, people going beyond tambaram station are forced to travel on foot board or else not able to board the train in the forthcoming station. Also we are reaching our destination very late (Late by more than half an hour).
                We request to resume the chenglepet service in the same time (18.07 hrs) and postpone the tambaram emu (Now starting at 18.07hrs at beach station) to 18.27 hrs. So that, we the chenglepet train commuters could travel safely and reach our destination in time.
                Railway could consider this, since prior to 18.07 hr emu, 2 ladies special trains are departing, no problem is for passengers of tambaram.
                Jul 19, 2019
                Complaint marked as Resolved 
                The timings of beach-chenglepet has been rescheduled at 18.05hrs at beach from 15.7.2019 onwards. Able to reach our destination in time. Also overcrowded has been avoided.
                Southern Railway customer support has been notified about the posted complaint.
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                  S
                  Sreevatson Rb
                  from Mumbai, Maharashtra
                  Jul 8, 2019
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                  Sir/madam,

                  I'm sorry to inform that at arokkanam junction it is very confusing for passengers to board the correct platform. There are many numbers written in each platform. Platform 6&7 across platform 1 is very hard to find. There is no proper indication in platform 1 to go to platform 6 & 7. I'm sorry to say that arakonam junction is a famous place and it is without proper indication and signs to lead to correct platform. I'm feeling very sad to say this even though we live in an era of technology at its peak : (Request you to properly put signs to correctly lead passengers to correct platforms and for a happy ontime journey for the passengers.

                  Regards,
                  Indian citizen
                  Southern Railway customer support has been notified about the posted complaint.
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                    M
                    Muralikrishnan Renganathan
                    from Mumbai, Maharashtra
                    Jul 4, 2019
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                    Address: Perungalathur, Chennai, Tamil Nadu, 600063

                    The local train from chengalpattu to chennai beach is always not arrived on time. It is delay by 30 minutes always which inturn we passenger not reached our office within the time.. Because only one track is available after the tambaram station. If express train comes then local trains are getting delay by 20 to 30 minutes. So that other trains also getting delayed and people suffer more and travelling in a footboard which results in accident. Every year new people's are coming to chennai with lakhs in numbers (Who are searching jobs) but the number of trains is not increased so far. We are very frustrated by daily going to office not within the time... Please increase the train frequency... Passenger s are really struggling in train and travelling footboard on a daily basis because train is not increased according to the number of increasing people in chennai. So that only it happening. Please consider it mind. No one is caring about the people in chennai..
                    Southern Railway customer support has been notified about the posted complaint.
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                      I
                      Ignition kasi
                      from Mumbai, Maharashtra
                      Jul 3, 2019
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                      Address: No 4-794 TNHB COLONY, ETTAYAPURAM ROAD,, Thoothukudi, Tamil Nadu, 628002

                      I am kasi a, i am from madurai, i booked train ticket for 12 persons from madurai to raichur, in counter ticket by using sbi credit card for journey on[protected] afterwards due to some personal, i cancelled 4 tickets. Still now i didn't get my refund money, i will went there for 3 times but there is no response. I ask the reservation superintendent, he simply say it will take more time to refund, afterwards he gave a landline no:[protected] and email: [protected]@irctc.co.in. That landline simply ringing only no response. Otherwise i will file a complaint against southern railways

                      Ticket details:
                      Pnr cancel date no of pass ticket no
                      [protected]-[protected]
                      [protected]-[protected]
                      [protected]-[protected]
                      +1 photos
                      Southern Railway customer support has been notified about the posted complaint.
                      Dear sir, train no 66018 Vellore to beach, in first class coach no proper ticket checking.everyobe traveling here so even we have buying first class ticket not getting seat.mostly occupied by second class.please take immediate steps.
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                        A
                        Athisayam
                        from Mumbai, Maharashtra
                        Jun 29, 2019
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                        Address: PERAMBUR, 600082

                        Railways was wasting time, money and energy under the foolish and self centered idea of some crancky rly minister. A gross wastage and sinful depletion of scarce resources. I am extremely happy to read in the newspapers that some general compartments are added to this. Congrats for this wonderful plan and adding general compartments to this. Eventually phase out this ladies special.
                        Southern Railway customer support has been notified about the posted complaint.
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                          S
                          Santhosh Bhatti
                          from Delhi, Delhi
                          Jun 21, 2019
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                          Address: no.5 new avadi road villivakkam, villivakkam, Chennai, Tamil Nadu, 600049

                          I registered this complaint on public interest as well as personal request to all southern railways top officials and C/S government as a tax payer and citizens of India demanding favorable answer from SR
                          For platform tickets SR is collecting 10/= and fine for platform tickets is sum 255/=
                          I HAVE STEPPED TO STATION JUST FOR 2 MIN INSIDE THE PLATFORM AND I HAVE BOARDED MY WIFE AND BABY 1 HALF MONTHS OLD AFTER THE TRAIN PASSES AWAY TC CATCHES ME AND ASKED FOR PLATFORM TKT I have said her all the details she was not acceptable I was having questions to her that per year/month how much this station is contributing on basis of platforms tickets
                          Southern railways doesn't provide any gud facilities like
                          1.wifi
                          2.high tech station like metro
                          3. Good ambience
                          4. Temporary parking slots
                          5. Only manual ticket counter no machine are working
                          6. Ticket issuer is not well dressed or not in uniform
                          7. Poor water supply

                          For this UTTERLY BAD PLATFORM I HAVE TO PAY 10 PER DAY/EACH IS THIS REASONABLE WE ARE IN 20TH CENTURY I HOPEFULLY INDIAN RAILWAY WILL EQUIP ALL STATION I[censored] WANT 10 as PT
                          Im not boarding express trains every day we are boarding into LOCAL SUBURBAN TRAIN STATION TRY TO UNDERSTAND AND PLZ DON'T LOOT HARDEARNED MONEY
                          Southern Railway customer support has been notified about the posted complaint.
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                            K
                            Krs279
                            from Chennai, Tamil Nadu
                            Jun 17, 2019
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                            When I go to tambaram from egmore, i have parked my two wheeler in the egmore railway station at 7.40 pm and told them that I would come back next day and they told me to pay Rs.20 and I have paid the same. When I come back on second day at 6.40 am next day, they told me to pay another Rs. 25 apart from Rs.20 which i have already paid. when i enquired they told that this is the rate fixed by the Government. Totally I have paid Rs.45. That means for extra four hours I have paid 25. In the notice board it is mentioned as for 12 hours the charge is Rs.15, for 24 hours the charge is Rs.20, and after 24 hours the charge is Rs.25.What does it mean, is it fair rate. Even for two days parking, they would have charge Rs.40 only.But I have paid Rs.45 for one day and four hours. can Southern railway take necessary action against this.
                            The staff working in the parking stand they behave like rowdys when i enquired about this they told that you go and complaint at an
                            Southern Railway customer support has been notified about the posted complaint.
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                              Unnikrishnan R S
                              from Ernakulam, Kerala
                              Jun 6, 2019
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                              Address: Chennai, Tamil Nadu, 600057

                              I would like to bring to your notice about the Train no:22207/08 MAS-TVC-MAS Ac SF Express which runs Bi-Weekly with Conventional ICF Rakes, Coaches are stinking and it creates an impression to the public that this train is something like abandoned as this is not provided with LHB Rakes. Passengers between MAS and CBE shall be benefited by providing cost-effective CC coaches in the Coach composition of the Train. Please take appropriate steps to make this train up to the standard as quoted in the fare system as Rajdhani.
                              Southern Railway customer support has been notified about the posted complaint.
                              Train no. 19604, Worst Train No cleaning, provided bed sheets also ugly but charged highly... Very very dirty & Poor
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                                S
                                sriganesh237
                                from Chennai, Tamil Nadu
                                May 27, 2019
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                                Address: my company located in chennai light house., Kanchipuram, Tamil Nadu, 603001

                                Please proceed previous fast train timing
                                Chengalpattu to chennai beach and wise versa

                                We want 7:00 am and 7:20 am and 7:40 am fast train.

                                Its not only my suggestion.

                                People are going to office starting with 8:00 am to 10 am

                                But your new fast train timings are starting in
                                7:50 am we very struggle to go to in office.

                                Kindly change the train timings starting in 7:00 am.

                                And kindly open a new website and ask the people to vote the train timings
                                Please accept my request.

                                If i am make any mistake kindly apologize.

                                I search the suggestion portal but cant find.

                                Once again please accept my suggestion. Its very useful to us.
                                Southern Railway customer support has been notified about the posted complaint.
                                Regarding no train service from chennai to Hosur I request you to railway minster provide for railway service for above lines people useful .
                                Thanks
                                Regards
                                Ksridharan
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                                  Y
                                  YOUR PAGE
                                  from Mumbai, Maharashtra
                                  May 20, 2019
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                                  Address: Arrakonam Railway station platform number 3, 631001

                                  I am vigneshwaran traveled from katpadi to arrakonam on 20th May 19, reached arrakonam around 7pm, went to toilet in platform number 3, one woman was there to collect money her name malliga, she was charging 5rupees for passing urine and I paid 5rupees asked her about tariff details of pay and use toilet, but she said it's not available here, and her contractor name also she don't know, she commonly charging everyone for passing urine and toilet usage 5 rupees, and went inside the toilet condition was worst and smelling and cleaning was not done properly, so I can't blame her regarding this, full responsibility from station master and contractors, they not done their supervision properly and nothing maintained properly, this was bad experience, do some proper arrangements in toilet and put doors for toilets, keep neat and clean always its my humble request, display tariff board and station master have to take responsible for contractors issues, my ticket number UTS:XU80CE2052, IR:33AAAGM0289C1ZQ
                                  Photos attached, thank you
                                  +2 photos
                                  Southern Railway customer support has been notified about the posted complaint.
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                                    Jay Deep P.
                                    from Bengaluru, Karnataka
                                    May 20, 2019
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                                    Address: Kollam, Kerala, 691001

                                    Train no 22612 has been cancelled due to unavoidable circumstances. Inconvenience caused to passengers is deeply regretted. Trn 22612 src-njp on 03/05/2019 has been cancelled due to unavoidable circumstances inconvenience caused to psgns is deeply regretted but i was not able to cancel the ticket as i was not aware of it when i gone to cancel the same at kollam station they denied the same stating u need to cancel within 3 days but in the meantime i was travelling in alternative route to reach kollam via maharashtra
                                    Southern Railway customer support has been notified about the posted complaint.
                                    May 20, 2019
                                    Updated by Jay Deep P.
                                    Train No 22612 has been cancelled due to unavoidable circumstances. Inconvenience caused to passengers is deeply regretted. TRN 22612 SRC-NJP ON 03/05/2019 HAS BEEN CANCELLED DUE TO UNAVOIDABLE CIRCUMSTANCES INCONVENIENCE CAUSED TO PSGNS IS DEEPLY REGRETTED But I was not able to Cancel the ticket as i was not aware of it When I gone to Cancel the same at Kollam Station they denied the same stating u need to cancel within 3 days but in the meantime i was travelling in alternative route to reach Kollam via Maharashtra
                                    We're currently (29/05/2019) on theTejas Express which is proceeding to Chennai where the toilets are non-functional. Kindly do something about it. It's very unhygienic.
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                                      TSPriya
                                      from Chennai, Tamil Nadu
                                      May 17, 2019
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                                      Address: TAMBARAM, Kanchipuram, Tamil Nadu

                                      We are coming in chengalpattu to beach train that reaches tambaram around 8:46 am (At vandalur 8:23 am)
                                      Ladies special at tambaram station starts at 8:43 am. (Toward beach)
                                      We are about 300+ ladies getting down out of our chengalpattu train to catch that ladies special
                                      But driver guard and railway staff of tambaram insensitively moving train from tambaram station when our train is just entering inside tambaram station, all the ladies in our train are shouting. That ladies special train is running very less crowded, our train is extremely our crowded, we ladies travel in over crowded train travel in all standing upto guindy and mambalam stations

                                      That ladies special should wait for 4 minutes for the benefit of 300+ ladies in our train
                                      You can come and watch at tambaram station arounf 8:45 am one day and see if that ladies special just stops for our connection train how many ladies are benefited by moving to that ladies special
                                      Southern Railway customer support has been notified about the posted complaint.
                                      16526 bangalore kanyakumari is already late.. The train 56371 ia going correct time. You people making passenger train delay. Why you providing passenger train, if you making delay for that train? You people are such insane. The train which is delayed must be delay. It's your mistake making train delays for more than 1 hour.
                                      The train i was supposed to get on came in the 5th platform but the enquiry told me to wait in 4th platform which made me miss my train
                                      Even the announcement was late
                                      I want some compensation for this
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                                        from Chennai, Tamil Nadu
                                        May 6, 2019
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                                        Address: Chennai, Tamil Nadu, 600096

                                        Today (6th may 19) i travelled in train no 12602 towards chennai at midnight 12.30am when i am nearing salem railway station i found more than 50 unreserved male passengers travelling in the s8 coach disturbing the reserved passengers by sitting in the seats specially near to ladies seats. I informed tte and train captain mr. Amarnath (. Mobile no : [protected]) and also raised the complaint in 1512 and 182 immediately. But the response was not really happy. Finally i got out of the train in jolarpet station due to harassment fear.
                                        Southern Railway customer support has been notified about the posted complaint.
                                        17210-sheshadri express on wed 15 may 2019, 10:53.

                                        Many people here are travelling without train tickets and are occupying reserved seats, even after complaining to the authorities no action was taken.
                                        Then what is the purpose of reserving tickets if you don't even get a seat to sit down??
                                        Shankar_1972's reply, May 15, 2019
                                        Can immediate action be taken please
                                        In the above train UR passenger are travelling in reserved compartment. Especially Ramanathapuram to paramakudi etc., More over UR passenger is disturbing more in the train and orguing for the reserved passenger quarry. This has to taken seriously and action to be taken immediately for safe journey to passenger by the Indian railway.
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