[Resolved] Spar Hypermarket — Item neither delivered nor refund -Order No. 21654223

H

H S Riyat

Jan 13, 2022

Website:

www.sparindia.com

I had placed Order No. 21654223 today on 13th Jan and amount of Rs. 2021 was prepaid by me. But when order is delivered four items not delivered- namely (Lijjat Moong Papad 200g, Mother Dairy Ultimate Paneer 200g, Spar Fresh Apple Royalgala 4Pc, Avocado ( Weight=500 g)) which of total amount Rs. 486.5.

Now i am so much surprised to see here that what type of quality Spar maintain that neither anyone from Spar customer care nor via email/sms Spar felt the need to inform its customer about some item will not be possible to deliver. Also this is highest level o[censored]nprofessionalism seen from Spar customer care team seen that they also did not feel the need to inform its customer about the amount refund that too when total order amount is 2021 INR.

I hereby request you to please confirm me about what happend to my refund amount of Rs. 486 immediately.

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Nov 20, 2022

Complaint marked as Resolved

Spar Refunded the money

Jan 13, 2022

Updated by H S Riyat Dear Spar team,
I am expecting response and resolve as soon as possible to this matter, if i don't receive refund or any satisfactory response from Spar in next one day. I will have to escalate this issue further in https://consumerhelpline.gov.in/.

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Bindu@123

Jul 23, 2022

Dear spar members, we purchased items from 10.7.22. On that day we get one gift vouchers from u r shope. After few days we get a call from that co. They said we are selected and we will get a gift from them. We went for buying gift. Unfortunate we didn't get gift from there. They said we r selected for toure package just u pay the 10000 and u will get a membership then that amount they will return within 7 days. But 7 days is over we didn't get our amount from there side and they are not giving correct answer also. Actually they cheated us. If they are doing like this why u r allow to issue the gift voucher in u r shope? We get gift vouchers from destination 360 on 10.7.22

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