Sparkclues.com — no action on prepaid order no. 5933

I ordered a battery from this online website https://www.sparkclues.com on 07/10/19. I found this website on the google search page. I paid rs. 249 using the upi id. The instructions on the payment page mentioned that after payment the order has to be verified on whatsapp and a whatsapp link was given. But when i clicked on that link it said that the number is not valid (Only two digits i. E 91 was given).

When i went to their website details i found a phone number which i called but i was informed that incoming call was not accepted in that number.

I also got an email id from the contact page. I mailed but got no response.

I did not receive any sms/email from their side after making payment and placing order. It's been 3 days and the order is still showing 'on hold' and not shipped whereas in their shipping policy it says the products are shipped within 48 hours.
I tried to contact again and again for my shipment of Prepaid order paid thru Paytm but no. does not accept incoming call perhaps inactive or stopped.
S.Pathak
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