Spice Money — Amount deducted from my wallet but benefit not received

Dear Sir/Mam, I recharged a Airtel DTH plan of Rs 250.00 On 15 August 2020. But Recharge was not completed. The status of Transaction was showing Successful. and amount is deducted from my wallet.
My Airtel DTH ID- [protected]
Transaction ID- TW373673159708402054931841
My Agent ID- sdlXXX673
My mobile number- 91XXXX1663
Please refund my money back if you not completed my recharged.