[Resolved] Spidigo — pathetic broadband connection

Minal Pitroda

Address:

Ahmedabad, Gujarat, 380005

Our internet connection is lost since last two days. I have been trying to reach out to the given number of customer care "[protected]" & "[protected]". The earlier one is switched off and the later doesn't exist. (Source: http://customer-carenumber.com/broadband/spidigo-customer-care/) this is has happened before as well. Spidigo guys always keep changing there customer care number and often it is unreachable. If you are lucky and your call gets through its a painstaking and hell lot of time consuming process to finally be able to speak to their customer care executive.

Now whom do we register our complaints to! I am totally fed up now for subscribing to one of their 18 months plans. I wish i had gone for the minimum time duration so that i could switch. I feel stuck with the situation. Such a pathetic service!

I request you to please share the number that is working!!

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Apr 22, 2019

Complaint marked as Resolved

Services were restored for a month or so and the problem continues after that. Internet works for two days and then goes off for two days. Our kids are studying online which getting disturbed due to unreliable internet services!!

SPiDiGO customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by Minal Pitroda The speed has again dropped to an extent that even 100 MB download takes more than an hour. It is happening since last two days. Please do something about it.