SPiDiGO Complaints & Reviews

Very fluctuations in internet
Wifi drops 20-30 times in 12 hrs
Even though i have speed of 60 mbps
I hardly get speed of 10 mbps any time throughout the day

Even the local coordinator is not responsible to come and fix it
Have been calling him since 10 days
But he is telling i dont have team members we will get u fibre connection but i dont have team members
But same answer since last 7 days
And now he is not answering calls

I have new broadband connection purchase but issue for internet short time on - off. I am telling this person but his answer has not good. Plz action this person.

My spidigo dealer name:- bhavin bhai (Mo:[protected])
Address:-dhansura, gujarat.

You are not understand then call me [protected]

I hade resected my connection before 6 months but steel this compny will not given my funds back they bastereds asking my offfer latter to revert my mony back

And not refunding deposit

I'm not happy spidigo 1.5 year internet off

I dont know what's wrong with spidigo.

My user id is: hemantpal51

Resident: memnagar

My internet is not working from last one month, i just feed up with this. My plan is plan381-50mbps-ul-18m package amount:- 7299.00. Since oct 2018, every month my internet is not working, almost more than 25 days in a month, it is not working. I just want to refund my money. I don't want this connection. From last one month it is totally dead.

Please resolve my problem. Also can anyone tell me how to login complain in spidigo.

I decided to buy their broadband service for 15 months in april 2019. They always ask for upfront payment for their services and so i paid for it. Now the company has shutdown and the internet is not working. The local technician, who now has left the job, told us that the company might never start again and you better buy connection from another isp. The company has no legit contact number to reach them and their office in pakvan is also closed permanently. There is literally nothing to reach them. These are to me signs of a fraud.

I have purchase 15 month subscription with spidigo. This company is not responding to any of my phone. When i visited the location, i was surprise to know that the company has changed its location without any notice. Somehow i managed to get the location of another office in ahmadabad and found that the spidigo has been taken over by a company name "pace". They gave a customer helpline number and i have registered complain at their office too. After 10 days i recall them on the give customer helpline number but no one is responding the call. 5 days back i have received a message saying that our contract of internet with spidigo has been completed and we are now not responsible for any service. I wish i can get my money back.

My users id : hitesh. Joshi

I have subscribed to spidigo broadband internet services by paying annual subscription charge on december 2018, the validity is upto february 2020.

The company has suddenly stopped the services and when approached, i found that the company office is locked.

I am not the only sufferer, but thousands of customers are in line.

From last six months spidigo is not working properly even not getting proper service.
No one can give answer all the phone number are not working from website and other search engines.
Last six month i have compiled lots of time but spidigo is help less.
Even during payment they take 100% advance and after payment no service no contact and not even any response received

My i'd - dharachokshi

Kindly resolve my issue on permanent bases also i want to go legally so kindly advise me how can i go to court for this company.

Regards
Varun
[protected]

I have an annual subscription for additional months of internet service with this company. Since 3 weeks i am unable to establish internet connection. I complained to the customer care but nobody replied. I called my known person from that company who was assigned the servicing. He told me to lodge complaint with the company. But there is no answer from the company or the call was unattended.

After waiting for few days i called the person for service again then he replied there is a fault and sooner it will be ok. Again i waited for several days for the solution.

I called the nearby office person in my area who replied had left the job and the office is closed. On contacting the person of service again he told the tower has a problem and due to heavy rains the problem could take some time besides there is cable fault too.

I noticed the receiver on my terrace has no lights and it was dead. On asking the person again he replied that he too had left the job and i must contact the office near pakwan restaurent at sg highway.

I searched the address on net and found a complaint number there on which i called and got an answer from the owner that he was working with the company but had left the job and the company has gone closed without paying the employees the office told previously was also closed.

I am forced to lodge the complain to solve the problem or salvage my losses.

Thanking you,

Faithfully yours

Harsha s. Joshi

My internet services has not been working since two months, no body is picking up the phone. Area technician is also not responding. Once i visited their new office in rudra square, nr bodakdev, hotel pride lane, ahmedabad, they have started services for 6 hours, again it stop working since last 10 days. Now no customer care or responsible person including area technician is picking up the phones. Please do the needful. My customer id is harshpatela1803

Internet is not working since 10 days, every month the internet is down for at least a week and nobody responds to my mails even when mailed on customer care. The customer care number nobody is responding. Where to lodge complaint??. I have requested several times to refund my money as your services are pathetic.
Kindly provide the customer care number if changed again.
Kindly get the internet connection rectified immediately.

Regards
Sameer nakra
User id : rishabh

Dear sir/madam,

Most of broadband company offers plan for 6, 12 and 18 months. After purchasing service if company did not provide service. How customer will be protected? Does any deposit company deposit any regulatory like trai? How customer will be protected from such fraud?

Waiting for your reply. This is not my personal problem but common problem. If this things take care lots of fraud company will disappear and customer will be protected.

M-[protected]

I tried calling at their center since 5 days no one is picking calls. There is no connection in my wifi. They are not providing valid service as promised. They gave number of their engineer who never picks calls at all. Always giving one resolution reset your router. Which isn't helping. Please provide proper solution worth our money. This is my 4-5 complaint i for same issue still no solution.

I had purchased 2 year plan of spidigo on sept 2018, now from 18th june 2019 internet is not coming and customer care is also not connecting of spidigo, i am from ahmedabad and there is nothing to which i can call or visit as local office in ahmedabad has been closed. i request the forum to take up the issue to concerned and resolve the same else please elcalate to legal forum i am waiting from 2 months for the same

Cmpany name: spidigo
My user id: jigar trivedi
Custome complain id: tkt13126

I am using spidigo broadband service since a year and from 2 weeks i am mot able to connect with my wifi.
I have complained about this to spidigo company twice a day and every day answer get that today our person will visit to your place and resolve the problem but i am still awaiting.

My internet connection is not working for a week and whenever i call for customer care it got disconnected automatically. I have payed for an year for the internet in jun and the person who contact me for renewal of service now not picking my call and not answering my whats-app messages. I am suffering from this problem from last week and my internet is not working

Hi.. I had taken internet connection for spidigo on 28 march 2019 and i had paid for 6 months plan which is 6400 rs. Its a huge amount and i never got a proper internet connection. Tha max speed i got was 2 mbps for a plan of 100 mbps. I have tried to call them but no one ever respends. I have texted them but my issue isnt getting resolved at all. I can provide all the contact details of the person incharge. I havent paid to be cheated on like this. Kingly provide a solution for this. Its a request.

Hi, my name is sohil and my contact email is [protected]@gmail.com. I am using spidigo broadband service from more than a year now its peace net. But from last few days my internet is not working. I tried to reach out complain desk but there is no response. No one available for my reply. How can i contact them. Please provide me best solution or refund my money.

I am old subscriber to spidigo, recently pace internet. Earlier atleast they would always be available on customer service number. Now there is no accountability on numbers or on their wharsapp. Website is down.. Office is closed. Have you run away with my 7k without providing the 2.5yrs of service you have charged me for??? I work from home and your fraud will cost me my job. Atleast inform how long there will be no connection.. You are not a grocery store.. You are a service provider. Please show some responsibility.

Either send information about issue or send a technician. Enough is enough.