Spiria — wrong product received and return mobile

Address:Radha nagar ,Om sakthi temple near, Tiruvallur, Tamil Nadu, 631207
Website:Phoneskart.in

I ordered a speria xr notch from phonekart.in - by paying 3999/- on 29th june '19 (Order id [protected] and paytm payment i'd
I received a courier yesterday (20th june) addressed from vansh gadgets store

The description on the consignment was -"speria s9 pro notch smart phone
The mobile did not resemble the ordered phone - even had no brand name
A sticker in the pack with the iemi number was designated with spiria - x1
I need replacement or refund
Their customer care details, email and contacts are not reachable
Specifications general
In the box
Handset, adapter, headset, micro-usb cable, quick guide, sim card tool, case
Model number
S9-a1
Model name
S9 pro
Color
Twilight black
Browse type
Smartphones
Sim type
Dual sim
Hybrid sim slot
No
Touchscreen
Yes
Otg compatible
Yes
Sound enhancements
Dirac, double microphone noise suppression
Display features
Display size
16.0 cm (6.3 inch)
Resolution
2340 x 1080 pixels
Resolution type
Full hd
Gpu
Arm mali g72 mp3 800 mhz
Display type
Tft-ltps
Display colors
16.7m
Other display features
Screen ratio: 90.80%, screen contrast: 1500:1, color saturation: ntsc 81.5%, maximum brightness: 450, corning gorilla glass, incell touch panel technology
Os & processor features
Operating system
Android oreo 8.1.0
Processor type
P60 octacore 2.0 ghz
Processor core
Octa core
Primary clock speed
2.0 ghz
Memory & storage features
Internal storage
64 gb
Ram
6 gb
Expandable storage
256 gb
Supported memory card type
Microsd
Memory card slot type
Dedicated slot
Camera features
Primary camera available
Yes
Primary camera
5mp
Primary camera features
Sensor size, pixel data: 1/3.1, 1.0 micrometer, sensor type: mos, maximum zoom multiples: 4x, aperture: f1.85, focal length: 3.62 mm, flashlight, lens number: 5p, video: 1080p, 720p, photo management, number of output pixels for ultra high definition.
Secondary camera available
Yes
Secondary camera
12mp
Secondary camera features
Sensor size, pixel data: 1/2.78, 0.9 micrometer, sensor type: mos, sensor model, 79 degree wide angle of front, f2.0 aperture, flashlight, lens number: 5p, video, photo management
Flash
Yes
Dual camera lens
Primary camera
Connectivity features
Network type
4g, 4g volte, 2g, 3g
Supported networks
4g volte, gsm, 4g lte, wcdma
3g speed
Hspa+
Gprs
Yes
Micro usb port
Yes
Bluetooth support
Yes
Bluetooth version
4.2
Usb connectivity
Yes
Edge
Yes
Audio jack
3.5 mm
Other details
Touchscreen type
Capacitive with multi-touch
Sim size
Dual nano sim
User interface
S9-os version 5.2
Removable battery
No
Graphics ppi
409 ppi
Sensors
Fingerprint, light sensor, proximity sensor, magnetic induction, g-sensor, acceleration sensor
Ringtones format
Mp3, amr, ape, ogg, flac, wav, midi, wma
Other features

Please return the fund and don't the cheat

My paytm no.[protected]
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Complaint comments 

Comments

Please refund my and change my product or refund my money please i have humble request for uhh toh change my product or change the mobile or refund the money .

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    Contact Information

    Radha nagar ,Om sakthi temple near, Pallipattu
    Tamil Nadu
    India
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