Sri Chaitanya Techno School — Uttarahalli Branch- Principle rude Behavior

Dear Sir/Madam,
I am Narayana Murthy from Bangalore and my kid SAI SACHIN is studying in 2E sections[protected].
Last year we were stuck out of station and were unable to collect the Books and we were attending the ONLINE Classes without books. Since the pandemic was not controlled, we had not collected the books and were able to manage online classes till Dec, however after Dec School management had stopped kid complete online classes and not allowed to attend exams, since we have not made school fees all these happened.
By latest on 28th March 2021, we again started getting messages from class teacher about the final examination and about the fees to be paid.
In Regards to my kid next year, class/promotions, have approached the school based on class teacher information.
MET School Principal and here is the horrible Experience:- Today @ 5th April around 9 AM have met the school principal and approached for school fees to be paid, she said overall fees is 57500 and discount is 20%, where as the Class teacher has given confirmation that fees is waived off for 50% and we need to pay only 28500, for which the principle denied and given a statement as " Its a Miscommunication from Class teacher".
The behaviour of principle is horrible and treated me in a worst manner, she doesn't listen to the opposite person and their conversation, she keeps talking whatever she needs and not giving respect to anyone. I have recorded her video and our conversation. She is bothered about only the fees and nothing else.
I had been to school today to check the possibility of reduction in fees and the movement of my kid to the next standard, however the conversation took a different turn due to principal behavior and the way of talking. I just walked out and wrote this mail.
My sincere Request to the management to take necessary action against the principal who is completely unprofessional.
Also, please help us in kids education to proceed with fees payment and next year's movement.
School Address-No 27, Arehalli, AGS Layout, Ittamadu Main Road, BSK 3rd Stage Bangalore 560061

Regards,
Narayana Murthy
[protected]
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