Sri Durgamba Travels — Dangerous seat which can be injurious

Address:

# 18, SF001, B Block, Silver Oak Garden Apartments,, 1st main road, Doddakallasandra

I had booked a ticket from Shiroor to Bangalore on 27/11/21 PNR 633342 on Bus number - KA51 AB 3964. Seat No. F. On boarding the bus I realized the seat is not like other seats on the bus. It did not have any facility like a rack to keep bags, back rest or pillows which were provided to other passengers.
I am a cancer survivor with physical disability aged 55 years. When the bus started moving, I could neither sit or sleep and got hurt few times, including an cut on my finger. Finally I had book another ticket in Udupi to continue my travel. I am sure I would have ended up with a grave injury if I did not shift.
I feel they should inform the single women traveler, who are above 50 regarding the situation of the seat. In fact I consider it illegal to force passengers through such discomfort. I would like the transporter, Sri Durgamba Travels to compensate me for the trouble caused.