Sri Krishnadevaraya University — I haven't received my Degree Convocation yet!

Hi,
This is sneha,
At SKD University One month back i have applied for convocation with a challan of 3600/- for my degree which i have completed in 2015 with registerd number
B[protected] but there is no update till date and no one responds from the university.
Also, there's no tracking system to see the application status .
sadly, My canada PR process has been kept on hold without any further processing as I do not have Degree Convocation. So, please try to send my Degree convocation as soon as possible as it very important at this point of time.