SRL Diagnostics Complaints & Reviews

Hi Team,
I did (Patient id: MUKUM[protected] and ACCESSION NO : 0313UE007312) RT-PCR test (home collection) on last 28th May from Guwalati (Narengi branch-781026), collected by Gautam kalita.
I requested him more than 5 times to provide me the receipe/bill since test done. Initially he told me, he will watsapp me the receipt for test done. Till now he has not given any receipt and stop picking my call.
his number: [protected]....

Dear Team,
My parents have had their RT-PCR test done with SRL Diagnostics' Civil Lines Bareilly lab on 09th June 2021.
The test results were required for them fulfil mandatory international travel requirements.

Both the samples were given on 09th June 2021 at 16:21 PM IST and 16:24 PM IST.

1) But to our shock the reports show the sample collection time as[protected]:00 (which is absolutely...

I called in a guy to get tests done for me and my mother . She asked him to be gentle, since her hand swelled up after the previous collection. The guy started shouting and bashed us in front of the entire society. The guy' s name was Shubham, from DD puram branch in Bareilly.
I'm scared he might change blood samples. Kindly look into it ASAP...

On 5 th June I booked order no.: MUF080396 & MUF080394 for 6 th June 7-8 am. I still haven't received any confirmation on June 7 haven't received any confirmation about who will collect sample. What is the purpose of scheduling if the team doesn't follow it? It's highly disappointing service.
Never booking it again.
I also paid in advance, if the service is not given by 8 June, cancel and refund the exact total amount...

I need payment receipt of payment made to SRL. I am requesting them since last 1 week but I am not getting resolution.
I am not able to claim the amount from insurance company .
Accesson no 0015UE011446
Accesson no 0015UE021349
Plz help...

Yesterday I gave my blood sample for antibody report for corona and today again they called me and said we need to recheck so we need more blood sample.. in 2 days they took 2 blood sample.. something is wrong with SRL lab in Bareilly
Need strict action...

I am 44 years old and my parents are 70 years and 75 years old. i am not diabetic. my parents r diabetic and always their fasting values have been around 130 and non fasting values around 160. even with SRL previous reports and our home glucometer we get same results. on 12 may when we got blood test done, we got wrong values. i am not diabetic and i and both my parents got around 112 for fasting and around 92 non-fasting. these values were...

I booked an appointment on 25th May, evening for home collection on 26th May. They confirmed from mumbai office and promised to collect sample on 26th May morning at 11-12pm. But they failed to collect as they said slot is not available. And promised us that they will provide service on today morning at 9 am. Again they called and canceled for today. Although it was confirmed from your side. Why this kind of irresponsible service from such...

I gave my rtpcr sample on 22nd May.
Today is 25th May and till now I have not received my report. If I receive my report now then it will not be valid.

Patient ID: RUCHF[protected]...

Hi Team,

I have used your client service(Client code : C[protected] which is running with the name as FPSC HK PATHOLOGY, SHOP NO 3, DDA MARKET, C-8, Vasant Kunj New Delhi and took health package of Rupees 3400 but I did not get any online or authenticated receipt except one provisional receipt which will not be accepted by my office rembursement Team.

Hoping for a positive response.

Regards, br...

Srl diagnostics person charged 2800 for RTPCR test. And not willing to give the bill for all test I have taken from him.

For all below test i was charged
8000
Ldh
Cbc
Crp
Esr
Serum ferritin
D -dimier
Typhoid
Dengu
Malaeria
RT PCR...

During sample collection
Ldh
Cbc
Crp
Esr
Serum ferritin
D -dimier
Typhoid
Dengu
Malaeria
RT PCR

He charged 2800 for RT PCR. WHICH is supposed to be of 700....

Hi Team,

Me and family have gone through RTPCR Test on 6th April but After following more than one month I did not received invoice from SRL diagnostic in Ahmednagar. Also the owner of Shree diagnostics Center is very arrogant.

Detail Address as below of SRL :
SHREE DIAGNOSTICS CENTER
IWALE NÀGAR, SARAS NÀGAR, AHMEDNAGAR
414001
Owner : [protected]
Client code : C[protected]br...

My name is Subhashree Chakraborty.On 7th May Evening my sample was taken for RTPCR test... They have told me that after 72hours report will be released but after more than 72hours still not I get my report. Very bad service of your end.

Please resolve this problem as soon as possible.

Please reply me as soon as possible....

Hi this is Avin from Bangalore ([protected]) this is number used to book a home sample collection for one of my relative, its just a simple test (FBS and HbA1c) I initially booked it on 7th May but the Phlebotomist assigned to me did not come after multiple calls to Customer support it was finally informed to me that the assigned phlebo suddenly fell ill and will not come. I had booked it for 8-9 slot and wait till 10:30 am to know that he...

I was his employee for his personal problem he taking revenge he is not professional I submit blood sample in morning in afternoon he telling me he will not test the blood sample...

I Sourabh Bakshi resident of Jammu has booked online appointment on 21.04.2021 for ACTIVE CARE FOR PROFFESSIONAL GO PACKAGE test amount Rs 1899 at Srl Diagnostic centre Jammu from SRL MOBLILE APP and made a online payment for Rs 1899 at the point of booking. Accordingly slot was booked for me between 9.00 am to 10.am in the morning .

When I reached the SRL LAB for giving blood samples they told me that ONLINE BOOKING FOR TEST...

Dear All,

I have booked some test where order Id was MUD048699 on dated[protected] for sample collection from home which was confirmed by you for next day morning at 9 am to 10 am.

But nobody has visited for the same till 12 am. When I called SRL customer care they informed me that there is no booking.

So I have cancelled the booking and raise refund request, but as on date I have not received...

My registered mobile no is [protected]. I have been raising complaints through mails and calls regarding app./online test booking not taking redemption points feature . It is regretted that every time my grievances have been given a ref number but there is no resolution. In the process I have ended up paying more for the tests of self as well as family. Even for today's reminder ref no of[protected] is given
I have been customer...

Please avoid taking diagnosis tests at SRL. In my experience son's dengue report will take 96 hours as per SRL. The best part is report charges have been Fully paid by me. So cannot go to other company center for test.
Sunday is holiday for SRL. So even if your patient is serious SRL doesn't care....