Srm Transports — Booked in volvo provided normal sleeper bus without kerala permit | |||||
Dear Sir, I booked ticket in 22/04/2017 5:45 SRM multiaxle volvo to Trivandrum.TICKET NO :TK5K86553543 via redbus. Around 3 pm i received a call stating the Vehicle is in workshop and hence asking me to switch to 5:45 sleeper bus.Since it was urgent for me to reach trivandrum in morning I had to go in that. But little did I know that the Pondicherry registered PY 01 CG 6629 Vehicle didnt have permit to enter kerala.At morning 7 am they asked us to shift to another vehicle( the time we are supposed to reach trivandrum) . the second bus which came was 6:30 chennai trivandrum sleeper bus. And after 3 hours I successfully reached trivandrum. My only demand here is a compensation and a refund of ticket for providing such a pathetic service by SRM. Passengers are not responsible for Vehicle Permit.The owners should take care of that. Was this information helpful? | |||||
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SRM Transports customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Muthupet to is starting point. Within 40kms bus breakdown due to insufficient fuel. As now bus in remote area. We are surprised how dare they start to Chennai with less fuel. We are very much frustrated with this kind of idiotic behaviour
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