Srm Transports — ticket booked through online on 26/09/2017 _ the ticket amount rs.872/ transferred but no ticket booked

Website:www.srmtransports.in online ticket booking portal.

Date of ticket booked - 26/09/17
No. Of ticket - 1
Ticket fare chrged - rs.872/-
Name of the passenger : packianathan s
Date of journey : 27/09/17
Bus : scania 10.30 am from tirunelveli to
Chennai
Transaction through state bank of india internet banking dtd 26/09/17
Transaction ref. No igacbyvpt6
No ticket has been booked but the amont has been transferred to srm transports.
Requesting to return the amount immediately.
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SRM Transports customer support has been notified about the posted complaint.
Sep 27, 2017
Updated by Packianathan Subramanian
No response from customer care ph.no nobody is taking up the landline ph no and cell no also which all are mentioned in the portal as contact no. It looks very bad.
Complaint comments 

Comments

Hopeless travels. 6:30am bus, takes 2 hours to reach the bus station from the yard, which is hardly 100 meters away. They also give us the yard address as the pickup point and ask us to come to another place. Its pathetic. Sad. Hopeless .

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    No-3, Veerasamy Street, West Mambalam, Chennai, Tamil Nadu, India - 600033
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