Srm Transports — unethical behaviour

Address:

Chennai, Chennai, Tamil Nadu, 600051

Hi sir/madam,
Good day.

Sub: wrong information given which leads to board another two people 12.45am (Already rescheduled bus timing), where we supposed to be boarded who booked seater scania and which leads to wait until 3am morning for another bus

Myself and my friend supposed to board the bus mercedes benz ac sleeper from madurai to chennai. Due to improper information given by lucky translink (Madurai mattuthavani) another 2 person who booked the srm scania seater took the bus which we need to board. This unfair situation causes us to took the bus by 3am which initially booked for 9.45pm and later received a call saying there aren't enough passengers from nagercoil and asking us to take 12.45am bus. already we have sacrificed that my usual 22:00 time and i have agreed to 12.45am bus, since the lucky transklink asked us to, and also by giving wrong information to us, we should be in chennai by 7.30am if i would come in 12.45am bus, the bus driver said that those 2 persons have the correct information and he will board them, making us nothing but a foo. I want this to considered as a very serious issue. I want my money in return for this inconvenience caused.

For your referecne:
*abhibus.com* mobile ticket: — from: *madurai*to: *chennai*bus operator: *srm transports india private limited*service no: — abhibus ticket no: as[protected]operator pnr: dbb85d498 / dbb85d498 — journey date: *30-nov-2019*departure time: *22:00*seats: *u25, u26* — boarding point: madurai (Mattuthavani), srm transports (Lucky translink) 17 and 18 corporation omni bus terminus, mattuthavani [protected], [protected]bus operator helpline no: — * — * — this message is a valid mticket. Please report 15 minutes before dep time. Abhibus customer care: [protected]

Thanks,
Adhithyan