So far, so good. AbhiBus Services India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope AbhiBus Services India will keep up the work and continue to help more customers with their concerns even better 🤝
I, Shaik Aliya Banu, booked a bus ticket through AbhiBus on[protected] and made the payment of ₹ 733 via [payment method – UPI]. The amount was successfully debited from my account (payment reference no: [[protected]]).
However, the booking was not confirmed, and I did not receive any ticket or booking ID. I immediately contacted AbhiBus customer support, and they acknowledged the failed booking and assured that the...
I have booked ticket on 16th June 2025 and the travel date is on 19th June 2025. When I try to cancel the seat on 17th June 2025, it is just giving 10% of amount, even I'm cancelling 3 days prior. I have called the customer care as well, but no luck
Booking ID : AY[protected]
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AbhiBus Services India customer support has been notified about the posted complaint.
On 24th May 2025 i was supposed to board the KNR tours and travels bus from Kalasiya bus stop for OOTY and was scheduled for 9:30 pm. At 8 pm i got the message that bus will start at 8:30 pm but at that time i was stuck in Bangalore traffic and could not board the bus at 8:30 pm. I have loaged the complaint in Abhi Bus regarding this on the same day and they informed us to take alternate bus and we will refund this later in 24-48 hours. After...
I am writing to formally file a complaint regarding a highly unsatisfactory experience I had with AbhiBus and their partner, Anand Travels, for my journey on May 24, 2025, from Mumbai to Surathkal (Booking ID: AY[protected]).
Incident Details:
Journey Date: May 24, 2025
Departure Point: Mumbai
Destination: Surathkal
Scheduled Boarding Time: 3:25 PM, May 24, 2025br...
Yesterday[protected] i booked erode to bangalore ticket at krish travels by Abhi bus app. My Name J Nelson George, Seat Number W3, Bus arrived two 2.5hrs late, not only my dropping point kalasipalayam, but they dropped me off at Madivala and said that it will not go further. This is a very wrong approach, I request you to take appropriate action because when i asked the bus driver and his assistant about this, they respond very rudely....
AbhiBus.com Mobile Ticket:
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From: Krishnagiri
To: Chennai
Bus Partner: TS[protected]VLYV
Service No: BANGALORE TO CHENNAI 01
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AbhiBus Booking ID: AY[protected]
Bus Partner PNR: AY[protected]
--
Journey Date: 01-May-2025
Departure Time: 01:10
Seats: U7
Bus Type: Krishnagiri
--Boarding Point: Krishnagiri, , Krishnagiri salem bypass, Salem...
I booked Mahi Trans Travels on your app. Originally, it has to come at 4:20 p.m. in Miyapur. But, it has come on late at 7:30 p.m. Up to 12:00 noon in midnight, godava jarigindi. The reason for godava is cancellation of tickets by you and no good at seats. Bad smell and mosquitos is in bus. Some passengers made godava with driver and they get only Rs. 12, 000. 9 members are taking about bus cancellation. In bus around 30 members are travelling....
I am writing to express my extreme dissatisfaction with the bus service provided by your company. Yesterday, I booked a ticket in AbhiBus from Vizianagaram to Hyderabad for my Brother, Unfortunately, they charged Extra money for the luggage and the they behaved rudely with my Brother and charged Money.
Attached all required documents and screenshot for Further reference.
Kindly requesting you to look into this issue and kindly respond ASAP.
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AbhiBus Services India customer support has been notified about the posted complaint.
Booked a bus from abhibus.com and chose the dropping point as isbt Chandigarh. The bus was already shallow and the charging points were not working when they had mentioned on the app that there will be charging points available. Then at 4am in the night, the conductor asked me to get down at Zirakpur highway in the middle of nowhere and this place was 14kilometers away from where I was dropped at. When I asked the conductor why aren’t they dropping me at isbt chandigarh he just said that it will be out of the way for them to drop me at isbt and they were headed for Shimla.I then had to search for an auto at 4am in the middle of nowhere and was feeling totally unsafe. And then they talk about women safety.
AbhiBus Services India customer support has been notified about the posted complaint.
Apr 14, 2024
Updated by Nnc12 I already got a reply from the vice president of abhibus operations but that is not helpful. The customer service representative was not at all helpful and until I found the email ids of the founders and mailed them they did not even respond appropriately infact they were totally indifferent about it. I want a written apology from the founders. Because they did not even bother to reply on the email. And a compensation amount for this harassment.
I am writing to express my extreme dissatisfaction with the bus service provided by your company. Yesterday, I booked a ticket in Gajraj Travels from Sri Ganganagar to Delhi for my sister, who had an important interview scheduled for today. Unfortunately, the entire experience turned out to be highly disappointing and distressing.
Booked ticket for v kaveri travels scania Volvo multi axle bus from kavali to Hyderabad through abhibus portal on 14th feb'24. But bus operator alloted normal sleeper bus with Volvo multi axle bus price. When I spoke to bus operator he is not provided correct answer. When abhibus executive spoke to bus operator they responded like multi axle sleeper broke down. Bus operator did not inform to me the same or abhibus partner also. Bus is very noice and I did not feel comfortable. But they charged more than 1300 rupees from me and my cotraveller paid only 850 rupees for this normal bus.
They charged extra money showing Volvo multi axle sleeper class while booking in portal. But alloted normal bus while traveling.
AbhiBus Services India customer support has been notified about the posted complaint.
Horrible service orange travels-abhi on Feb 16 2024
Traveled in Bus Type: 2 + 1 (42) PLATINUM SCANIA MULTI AXLE SLEEPER, AC, LED- AC from Hyd to Blr. a) This is bus is not for tall people (6ft or above). b) I thought I was lucky to get a double seat to sleep diagonally, as copassanger seat was empty and the bus assistant comes and says somebody will board after anathapur. I am sure the management doesn’t even know this bus works like city bus and he keeps adding people till the destination.
c) You get a message on whatsapp about booking but no customer service or driver responds to your call!!!
d) at 8.26 am when we reached near bangalore airport road, the bus stopped for an hour and later he said we need to change bus because of some problem. He started loading us into any orange bus without checking available seats..there were women, kids without seats being given. Few stood and came till bangalore.
Such horrible management, service by Oranage and Abhi travels.
Save yourself from such trouble and not travel by these buses.
AbhiBus Services India customer support has been notified about the posted complaint.
I booked ticket for v kaveri travels scania Volvo multi axle bus from kavali to Hyderabad through abhibus portal on 14th feb'24. But bus operator alloted normal sleeper bus with Volvo multi axle bus price. When I spoke to bus operator he is not provided correct answer. When abhibus executive spoke to bus operator they responded like multi axle sleeper broke down. Bus operator did not inform to me the same or abhibus partner also. Bus is very...
I booked ticket for v kaveri travels scania Volvo multi axle bus from kavali to Hyderabad through abhibus portal on 14th feb'24. But bus operator alloted normal sleeper bus with Volvo multi axle bus price. When I spoke to bus operator he is not provided correct answer. When abhibus executive spoke to bus operator they responded like multi axle sleeper broke down. Bus operator did not inform to me the same or abhibus partner also. Bus is very...
My booking id AX[protected]
Unfortunately I am not traveling by the projected date and they are telling cancellation is not possible
Please help
# [protected]
Screenshot attached
Partner Jayanthi tours and travels
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AbhiBus Services India customer support has been notified about the posted complaint.
Abhi bus informed they cannot cancel ti cket as per their policy . This is like cheating a customer and hiding things and cannot provide refund even cancelling before 2 days of travel.If a customer is unable to travel then they should be able to cancel any ticket.
Booking id AX[protected]
Anyone please help
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AbhiBus Services India customer support has been notified about the posted complaint.
Abhibus Cheating by cancelling the Tickets at Last minute and selling the same Ticket at Double prices.
This cheating happend several times to several passengers
Government, Incometax Dept. GST dept and other departments need to take stringent action for these type cheatings.
After this cheating, Abhibus not paying the GST and insurance amount also for cancelled tickets.
Inside the bus 2 berths are available with the same number
as 1a and 1b.
Are they paying Income tax for both the berths.
Incometax department need to do investigation on these cheatings
Dont book tickets on Abhibus...
AbhiBus Services India customer support has been notified about the posted complaint.
