SRS Travels — Bad House keeping and late arrival

Address:

Bangalore, Karnataka

Dear Respective I am travelling in (Bangalore – Gadag and Vice versa ) SRS bus service since from 2013 to till date, and I am regular customer of SRS bus service and traveling Twice or thrice in a month and most of the time I used semi sleeper /seater bus service from Bangalore to Gadag and vice verse . This is inform to you unfortunately I met bad experience in sleeper service when I was took first time on 11/12/2014 PNR 8068789 Badami-Gadag-Bangalore. Seat no 10L below I found few live cockroaches, and I informed the vehicle assistant, a new boy as he replied I am new to the duty I don’t know and not responding and avoiding me, so whole night I was spent sleepless night. And recent travelling on 1/02/2015 from Gadag-Bangalore in seater bus arrived Bangalore Anand Rao circle at 7:30 am, which is supposed to be arrived at 6:30. Got delayed in 1hour. Photograph attached FYI Dear Respective I am travelling in (Bangalore – Gadag and Vice versa ) SRS bus service since from 2013 to till date, and I am regular customer of SRS bus service and traveling twice or thrice in a month and most of the time I used semi sleeper /seater bus service from Bangalore to Gadag and vice versa . This is inform to you unfortunately I met bad experience in sleeper service when I was took first time on 11/12/2014 PNR 8068789 Badami-Gadag-Bangalore. Seat no 10L below I found few live cockroaches, and I informed the vehicle assistant, a new boy as he replied I am new to the duty I don’t know and not responding and avoiding me, so whole night I was spent sleepless night. And recent travelling on 1/02/2015 from Gadag-Bangalore in seater bus arrived Bangalore Anand Rao circle at 7:30 am, which is supposed to be arrived at 6:30. Got delayed in 1hour. Photograph attached FYI I am writing this to improve your quality of service. Regards Mahesh [protected] I am writing this to improve your quality of service. Regards Mahesh [protected]