SRS Travels — baggage damaged due to water inside the luggage cabin. (ticket no:[protected]

Address:

Uttara Kannada, Karnataka, 581343

Dear sir, we travelled from kumta to bangalore on 29th of august at 8:15pm boarded at kumta. As we were traveling to dubai next day we had 9 baggages, and kept all the baggage inside the baggage cabin. Morning we realized that all the baggage are fully submerged in the water. This is not due to outside rain, this is because of water already present inside the luggage cabin. Crew could have informed us before regarding this, we could have taken care of our baggages. Due to wet baggages, we have to undergo a lot of formalities in bangalore airport.
All my expensive silk sarees damaged due to the dirty water inside the cabin.
This is purely a crew members negligence. Crew must check the status of vehicle before travelling.
We are deeply saddened by the srs service.
Jatti naik.
Jatti. [protected]@yahoo.com