SRS Travels — Bed bugs in bus

Address:

560025

This complaint is regarding a bus journey from Bangalore to Chennai on 8th January, 2016. I boarded the bus from Wilson Garden, Bangalore. After about half an hour I started getting insect bites all over my body and cam to know that my seat was infested with bed bugs. On informing the driver, and switching on the lights a lot of other passengers also complained of the same. Upon further interrogation we came to know that this problem was reported by some other passengers a few days days back. This is a highly irresponsible behavior shown by SRS Travels and I request other future passengers to report if they face similar issues. We were not refunded for our trip and they did not have any solutions to the problems we were facing. Bed bugs is a serious problems which causes skin irritation and permanent problems also if not checked. The bus operator should have not handled this in an easy going way. I will surely never travel again by SRS travels.