SRS Travels — Break for recess

SRS bus from gulbarga to bangalore takes exact 12hrs no matter what, while it can reach bangalore in 10hrs.
Over that, the place at which the driver stopped for dinner was worst than a local bar. First thing, the place was so crowded that the counter was not visible.
Second, though they had 2washrooms for female, they had locked one. And over 10buses had stopped there for donner. Women had to wait for 20minutes on line to use one washroom. And let's not talk about hygiene. It was pathetic.
This is not the first time this travel agencies have done this. 6years back also, same thing had Happened.
They charge good amount for ticket and can't even stop at a decent place for recess. Never I am going to book from this travels and also suggesting people the same. Horrible service. Worst.