SRS Travels — bus delays and misbehaviour by driver

Website:

www.srsonline booking .com

Mumbai to bangalore bus no py 5189. Complaint registering on below mentioned points seat no 8 & 9 l boarded bus at jogeshwari east
1. Firstly bus was one hour delayed
2. Understand due to traffic at khandala got reaching got delayed. However, as l of seats were empty driver and co driver and cleaner dumped many ppl to that seat just to make money and came like shuttle bus even if the roads were free.

3. When questioned driver says do what ever u want this is how we r
4. There are kids elderly ppl who has to take medicines and this useless drivers stops bus at 1 am in the mid night for dinner when ask they gave some manager number mr rajesh telling call center number but none responded
5. Is this the services expected from srs and after paying 3000 almost a flight charge

6. Suggest please cancel it services to mumbai very pathetic.