SRS Travels — Bus timing changed without any intimation

Have booked a bus from Bangalore to Belgaum bus no KA01AE2591. Boarding time was 9.50 at 8th mile stop Bangalore.

Have waiting in the SRS office itself from 9.30 pm. When have continuously questioned on bus arrival that time office operator telling we have changed the bus time...we simply waiting 2 hours in the SRS office. Their response also very pathetic after questioned about bus arrival...