SRS Travels — Cancellation policy

Address:

416001

I booked a ticket from kolhapur to bangalore on 26.11.16.The bus departure timing was 10.pm and i booked the ticket at 8.30 pm, just 1 and half hour before the departure. Due to some urgent work i had to postpone the journey for the next day.i went to the srs office at 9.pm just half an hour after booking the ticket and told them to cancel my ticket which they denied, then i told them to at least postpone my journey to next day in the same bus, but they totally refused both the ways.i hav payed 2760 rupees and i lost my money.my journey pnr no:15459160. This amount meant a lot to me.
The cancellation policy should be changed. I[censored] cant cancel and give refund at least give a option to postpone the days.
This is not going to make any difference to the srs travels, but this was my last booking on srs.i had to travel every week to bangalore or mysore, but never ever i am going to travel again in this travels.