SRS Travels — change of bus without information

Address:

Dakshina Kannada, Karnataka, 575001

Hello, i booked a ticket from mangalore to hyderabad in srs multi axle but the bus incharge asks me to get down in blore srs agency that too at 5.30 am when asked he says there would be another bus in few minutes and the bus leaves with no information regarding the next bus. The srs office opens at 6.30 and then when enquired says next bus is at 7.30 i almost had 2 hours laps adding on the next bus is srs benz. If i had to travel in srs benz wouldnt i book for the same???. No proper information regarding drop point as well. When booked i was assured for the asked destination and later i was dropped somewhere 30kms away from the destination. Very inappropriate. I will never suggest this bus operators to any.