[Resolved]  SRS Travels — charged extra amount

I travelled from hyderabad to belgaum dated 06/02/2018 and the bus number was ka4405. The driver and the conductor together charged me 500rs. They harassed and acted like beating me. Took 500rs from my pocket. Please take necessary action on them and remove such people from the job. They will definitely effect the entire srs travels. And in future i feel i will not travel in this travel through my life.

I want my 500rs get returned as soon as possible and also remove such bloody driver and conductor. So that people can travel safely.
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Feb 8, 2018
Complaint marked as Resolved 
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SRS Travels customer support has been notified about the posted complaint.
Feb 07, 2018
Updated by Chiragdss
I travelled from hyderabad to Belgaum dated 06/02/2018 and the bus number was KA4405. The driver and the conductor together charged me 500Rs. They harassed and acted like beating me. Took 500Rs from my pocket. Please take necessary action on them and remove such people from the job. They will definitely effect the entire srs travels. And in future I feel I will not travel in this travel through my life.

I want my 500Rs get returned as soon as possible and also remove such bloody driver and conductor.so that people can travel safely.
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Comments

I was traveling from Bangalore to bhatkal they changed my bus and provided me with the wrong timing due to which I missed my bus.Poor service from SRS.I will suggest all my friends not to travel in SRS.You people wasted my time and money.
Right now I am traveling in SRS bus.
I had to leave in urgency. So came to toll naka and asked the SRS bus driver if any seat vacant. He told yes and he took me in the bus. At that he had told that i have to pay the same amount as shown in the srs website i.e 500rs as they have to pay the amount to the company.
But when bus moved he gave me the sitting seat instead of single sleeping seat. When i asked he told that by Tumkur he will adjust the seat... i am stucked here...
Now tell me what i can do for this...?

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