Dear SRS Travels Customer Service,
I hope this message finds you well. I am writing to express my dissatisfaction with the recent bus journey I had with your company. I was a passenger on Bus (4342) traveling from [ Chitradurga ] to [Andheri] on [27 .11.2023 ].
I experienced significant delays during the journey, which caused inconvenience and disrupted my schedule. Additionally, I observed that the bus made unplanned stops to pick up random individuals along the route. This not only contributed to further delays but also raised concerns about the safety and reliability of your services.
As a customer, I expect punctuality and a smooth, uninterrupted journey when choosing a reputable travel service like SRS Travels. The delays and random pick-ups not only affected my plans but also created an uncomfortable experience for all passengers on board.
I kindly request that you investigate this matter and take necessary actions to ensure such incidents do not occur in the future. Punctuality and adherence to the scheduled route are crucial aspects of a reliable travel service, and
I believe addressing these issues will contribute to the overall satisfaction of your customers.
Sincerely,
Manya Bafna Was this information helpful? | 
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