SRS Travels — delay and no space for luggage

Website:SRS TRAVELS

I booked bus from bangalore to guntur on 1st june, friday. The departure time was 8:20pm. There came a pick up van at 9:30pm to marathahalli and we were taken to k. R. Pura at 10:35 pm. Technically, the bus was more than 2 hours late. On top of that, the luggage compartment is stuffed with some good and there's almost no space for travellers bags.. And in side the bus, we've no space to put laptop bags. We had to hold all the small bags through out the 12 hour journey. Not satisfied at all.
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SRS Travels customer support has been notified about the posted complaint.
Jun 01, 2018
Updated by Pavan Telluri
I called customer care number at [protected] the guy was very reckless and didn't even listen to me properly.
Some other SRS guy came and he asked me to keep my laptop bag in the luggage compartment, when asked about safety, he laughed at me. UTTER NONSENSE with the management
Jun 01, 2018
Updated by Pavan Telluri
Bus Number is KA 01 AF 5827
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