SRS Travels — Delay by 6 hours

Highly irresponsible to customers needs, the driver knew there was a problem with vehicle still he was forced to drive and all the passengers are facing problem, here we are not getting any refund for the delay nor they are responsible enough to make quick replacement arrangements indeed only thing they can tell was we are doing arrangements.
Bus no: KA 51 AA 5278
Bangalore to raichur