SRS Travels — Delay in bus

Address:	Bangalore, Karnataka
Website:	www.srsbooking.com

Dear sir,

I had booked ticket srs travels (volvo, ac sleeper) from shimoga to borivalli mumbai on[protected]time 11.15pm), but the bus came at 2am (late by 2 hours 45mints). ticket no[protected].

There was no information about delay by this much time, only it was told that bus is delayed by 45mints. after starting it was informed to us bus will reach by 12pm to borivalli.

I had connecting train to baroda at 2.10pm. bus travel was delayed again at various stops and luggage delivery etc., finally bus reached borivalli at 10pm delayed by 10hours and 45mints. i missed my train. i had been asking driver and conductor to move fast as i will not get any trains at late night. as my office reaching time will also get delayed. it was delayed unreasonably creating trouble to all passengers. this is very poor management by srs for superior fair tickets.

I am sick due to late many hours of bus journey.

I appeal srs to return my ticket fair amount and pay additional bus charges which i incurred to travel to baroda (total amount=rs.3118= rs.2618 bus ticket charges+ rs.500 additional bus charges to baroda).