SRS Travels — dont book tickets on srs if you don't know kannada.

Address:	560068
Website:	www.srsbooking.com

I have booked my tickets from bangalore to nasik from srs travels. My boarding point was madiwala near silk board bridge.
Reporting time was 8:50am. We have waited there more than an hour. We were seating at srs office. Srs office executive send us opposite to srs office to board in to the van. We crossed the road at 10am (When the traffic is on high) with luggage & small baby but the pick up van came in front of srs office. Again we crossed the road with hanging bags and baby in one hand to boarded on pickup van. Then i just asked to cab driver. If your cab was coming this side then why you people send us that side? I dont know what the f... Wrong thing i asked them. They came towards me and start asking.. Do you know kannada? I was super silent. I was just thinking what wrong i asked them. Then i asked the cab driver is it mandatory to know kannada to board in to your van. He replied - yes. And he started like from how many years are you staying here then you must know kannada. If you have to stay in bangalore then you must know kannada. I was super silent. I couldn't speak more because my wife has to travel alone. Literally they was trying to beat me. But i couldn't say anything so they did not get that chance.
I would like to ask srs. Either change your staff mentality or stop your business out side karnataka. With this kind of mentality i dont think customer like me travel again with srs.