SRS Travels — Driver behaviour with customer

Address:

Hsr layout Bangalore

Hi SRS team,

Srs is one of the trusted transport service provider of Karnataka but drivers are ruining the company value.

Issue: I booked bus from kukke to Bangalore which is departure at 9PM. Driver called me and said this bus is leaving at 8.50pm then I said the time is 9PM so I booked the bus, how come you will leave early.

Then he was talking with us rude manner like what will you do and whom your going to complaint and all.

Is this SRS driver become owners of bus ?

Us no: KA51D1695
Date: 2nd June 2023
Route: Kukke to Bangalore
Our booking seats: 2U and 13L