SRS Travels — Driver Rash behaviour and 5 hour bus delay

Hello team,

I have booked bus from Belagavi to Bengalore on 8/10/2021 timing 5:00AM ( KA51 AB6677) but is reached around 10:00 AM morning, almost 5 hours delay( most of the day)

I called to driver ( Sudharshan- [protected]) he spoke very rash and you people don't know how to behave with customer.. seriously this is very pathetic service I never gone through..

Please take a serious action on this. This is not only my issue..most of the customer faced this problem.Behalf of every one I am raising a complaint.