SRS Travels — driver rude behaviour

Address:	Mumbai City, Maharashtra, 400056
Website:	SRS booking.com

Hi, i was supposed to travelling from mumbai to bangalore on 23/7/2017 and bus timings is 3.30 pm. Driver started calling me from 3.20 pm to come and catch bus but i was struck in signal near by area. He started warning me to come within 5 mins otherwise wll leave the place and finally when i reach at 3.40 pm the bus already moved to other place.

My question to driver and srs travels:
1. Have u run buses on time at all places.
Becoz i always found srs will never on time and delayed by at least 30 mins.
2. Today bus driver told he came early as there is no traffic bt same driver will arrived destination by almost 2 hrs delayed.
3. When we wait for hours during other day for bus and same questioned to driver there is no response.
4. Srs travels need to train drivers regarding behaviour with passengers.

Finally i decided not to travel in srs travels in future.
I suggest others better to raise complaints all d time when bus delayed by 10 mins.