SRS Travels — drop location mumbai

Website:

www.srsbooking.com

Mrs. Kukoo mistry age 72 yrs was travelling from bangalore to mumbai on 11th jun 2018 from scania 3:30 pm ticket number being 23780744. The drop location was sion but the driver forced my mother to get down at panvel.
This is the 2nd time this has happened the prior being on 23/11/2017 scania 2:30pm ticket number being 20583022.
I had complained the last time but let go it being a one off incident, but this is being repeat every time and with a female senior citizen.