Team SRS travel,
I hope this email finds you well. My name is Dhanaraj and I am writing to bring to your attention a concerning incident that occurred during my recent journey with SRS Travel.
On 14 November 2023, I was a passenger on one of your buses no ka51 ab 0452 traveling from chikkodi to Bangalore . Unfortunately, the journey was marred by an accident that took place near Haveri This incident has left me deeply concerned about the safety standards and overall service provided by SRS Travel.
I would like to highlight the following issues:
1. Lack of adherence to safety protocols.
2. Inadequate communication and support provided to passengers during and after the accident.
3. Both the drivers are drunken
4. After bus accident both the drivers are run away from locaton
5. Still I didn’t got any call from srs team
6.this kind of service I didn’t expected from srs travels
I believe it is essential for SRS Travel to thoroughly investigate this incident and take corrective actions to prevent such occurrences in the future. Additionally, I request a detailed explanation of the steps your company plans to take to address the issues raised.
I appreciate your prompt attention to this matter and look forward to a timely and satisfactory resolution. If necessary, I am willing to provide any additional information or details related to the incident.
Thank you for your understanding.
Regards,
Dhanaraj P
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