SRS Travels — harassed and charged extra money

Address:	Hyderabad, Andhra Pradesh
Website:	www.srstravels.net

My friend was traveling from bangalore to hyderabad on[protected] and when he got down at hyderabad, he was surrounded by three persons (Srs) and was asked to pay 400rs. He was told that he had to pay on account of the one luggage (Less than 5kg) which he had in addition to the backpack. On asking why he had to pay, he was harassed and was forced to pay the money. Just because the passenger didn't know the language, the srs people took advantage of the situation.

Such a behavior is totally unexpected and horrible when you (Srs) have these many travelers.
Also, if extra rate is being charged, at least have the responsibility of mentioning the same during booking.