[Resolved]  SRS Travels — Helper of bus refused to give luggage and took money

Address:

Bangalore, Karnataka

My sister who is just 18yrs was travelling from BANGALORE TO HYDERABAD on 5th April(PNR:DWK1136805-DT 100). She was carrying a TABLE FAN for which the helper of the bus advised her to make it luggage and charged 200Rs for that. It was hardly 2kilos. That is fine. But due to that she had to go to the office to get it done and the helper did not provide her with the YELLOW SLIP for her other baggage. But when she got down in HYDERABAD, the helper refused to give her baggage as she did not have the yellow slip and he asked for another 50Rs as maintenance charge. WHAT NONSENSE IS THIS?? CHARGING FOR SOMETHING WHICH IS LESS THAN 2KILOS AND THEN AGAIN ASKING FOR MAINTENANCE CHARGE FOR THAT. AND THE HELPER WAS RUDE TO HER AND REFUSED TO GIVE HER BAGGAGE AND HE TOOK 70Rs FROM HER.