| Address: | 560058 | | Website: | www.srstravels.com |
I am a passenger of srs travels on 14.06.2018 from satara to bangalore. First of all bus was late by almost 2 hours arrived at 23.50 instead of 22.00. Even though it was too late, it's fine i understood and was waiting in ganesh travels in satara. We normally trust gps tracking. As per it bus was not arrived. Driver who forgot to call me and moving almost 2km away is calling me and infact scolding me. For his mistake, scolding a customer that too in wrong manner is highly not acceptable.in midnight carrying luggages and running for 2kms was a very difficult task. He even not explaining where exactly he is. Driver was very very rude and highly misbehaving. I am a regular traveller. I travel every 10 days. This is the worst experience. If at all, it there is any customer caring authority is there in srs travels, take required action against driver such that let this problem not occur to other people. Highly embarrassing moment for a customer. There is no customer value.
Driver name: don't know.
Msg received from srs travels:
Dear passenger, bus journey details from satara to bangalore on 14/06/2018 are pnr: 23849095, seat no: 49, reporting time: 09:45 pm, boarding: satara bye pass - bombay restaurant chowk at 10:00 pm, service no. Mumbai-b, lore scania / volvo 3, bus no: ka 01 ag 5444 and helpline no:[protected] Was this information helpful? | 
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