SRS Travels — I'm complain about bad response and want refund

Address:

Bangalore, Karnataka, 560068

Hi srs

I'm regularly using srs i booked yesterday ticket from gobichettypalayam to bangalore pick time 11.23 i waited till 12.40 bus not came i was keep calling from 11.20 to driver he not picked then i called srs customer care they said wait, after long waiting i harsly asked them they are saying bus already crossed my boarding point i don't know what to do to go bangalore i least asked them to refund but they disconnected my call and not responded later, i want you to get my amount refunded