SRS Travels — improper trip management poor service

Address:

lake view hospital, Gandhi nagar, belgavi, 590018

Booked bus was cancelled due improper management, this was intimated on the day of journey and it was too late, for us to search for other buses.
Our booking was from belgaum to bangalore at 10pm ac multi axle sleeper, but this bus was cancelled and informed to us regarding other non ac bus in the evening, even they have changed seating arrangement which was not acceptable at all.

Bus was too dirty. Lot of dust on beds on curtains no proper place to keep footwear.
Rude behave of staff at belgaum office and at bus stop.

Day by day srs is loosing its fine dedicated efficient work