SRS Travels — Logistics - Parcel from Bangalore to Mumbai

Address:	Bangalore, Karnataka
Website:	SRS

Hi -

I parceled 4 packages to Mumbai Crawford market branch that included TV. In Bangalore I was never told about any additional charges but when I took parcel at Mumbai, they charged me 900 rs extra on name of freight charge of Vaashi. Also my packages were opened & were never re-packed for me to take it home. Is that the way customers are served ?

I sent my parcel on 24-Mar-17 with a commitment of delivery by 25-Mar, however I could not get it until 28-Mar. So timeline missed

I was charged 600 per bag plus 90 Rs hamali charges but none lifted my box. So commitment missing ?

I was again asked for add on charges which was not told upfront in Bangalore. So hidden charges ?

Your people speak rubbish language and show no respect to customers. Do you think is that right way to deal ?

I am charged 900 extra with total frustrating services. If issue is not resolved, I will take you to consumer court.

Looking for immediate answer.

Regards,
Himanshu