SRS Travels — Lost my interview opportunity because of bus break down for the whole night

Address:Hyderabad, Andhra Pradesh, 500054
Website:srstravels.net

My name is venu chityala. I along with my friend have travelled from coimbatore to hyderbad during 13/05/2017 to 14/05/2017 through srs travels. Our bus details and seat details are as follows bus no : ka51aa4345 benz and seats number are 29 and 32, the bus journey details are from 13/05/2017 2.00 pm from coimbatore to 14/05/2017 6.00am to hyderabad. The bus travelled smoothly from coimbatore to bangalore and we reached there at 9.40pm. From there they have changed the bus and we have have to take another bus allocated by them. From bangalore the bus started at 10.30pm and just after 2 hour there is break down and they didnt allocate another bus and we have stay till 5.00am in the morning in bangalore itself, after that they have changed one more bus and finally we have reached hyderabad at 1.00pm next day. My interviews timings are from 1.30pm and i am unable to take the interview because i have reached hyderabad at 1.30pm of their negligence. Kindly revert our two ticket amount and provide necessary compensation for the loss.
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SRS Travels customer support has been notified about the posted complaint.
May 22, 2017
Updated by vchityala
My name is venu chityala. I along with my friend had to travelled from coimbatore to hyderbad during 12/05/2017 to 13/05/2017 through salabham travels. Our bus details and seat details are as follows bus no : ka51d2225 and seats number are j1 and j2, we stayed at the boarding point 1 hour before and we started calling the operator for every 10 mins, everytime he says that the bus would be coming and you don’t have to call, we waited for almost 1.30 hours and we have called almost 10 times to the operators regarding the bus and our seat details. Later after the bus as started the operator says that you are standing in the wrong boarding place hence you are unable to take the bus and because of which i lost the bus and a have to waste 1 fruitful day of mine. I have been selected for an interview which was to be held on 13/05/2017 morning 10 am, because of this salabham travels i have lost my opportunity. Kindly revert my 2 tickets and pay compensation for the occurred loss for me.
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